Salesforce Administrator

Yorkshire Global Solutions Inc.; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

Yorkshire Global Solutions Inc. is seeking a Salesforce Administrator (W2 Candidates Only) to administer, configure, and support the Salesforce platform. The role focuses on security, performance, data integrity, and user management across Sales Cloud and Service Cloud.

The ideal candidate will handle automation, reporting, data management, and sandbox deployments while collaborating with Agile teams to ensure smooth release cycles.

Qualifications

• Proficient in administering Salesforce CRM and platform features.
• Ability to configure declarative Salesforce elements and maintain security models.

Responsibilities

• Administer, maintain, and support the Salesforce platform with focus on security, performance, and data integrity.
• Manage Salesforce users, profiles, permission sets, roles, and sharing rules for secure access.
• Configure custom objects, fields, page layouts, record types, Lightning pages, and automation like Flows and Approvals.
• Create and maintain reports, dashboards, and lists for accurate business insights.
• Onboard users, provision accounts, reset passwords, and manage licenses.
• Import, export, cleanse, and validate data using Data Loader and other tools.
• Manage sandbox environments and support releases across dev, test, and prod.
• Troubleshoot issues, monitor health, and implement improvements for usability.
• Support UAT, testing, and production releases with minimal disruption.
• Create and maintain system documentation and training materials.

Skills

Salesforce Administration

Sales Cloud

Service Cloud

Lightning Experience

Flows

Validation Rules

Approval Processes

Profiles & Permission Sets

Roles & Sharing Rules

Reports & Dashboards

Data Loader

SOQL

User Management

Sandbox Management

Salesforce Security

Case Management

JIRA

Agile

UAT

Tools

Data Loader

SOQL

JIRA

Job description

Note

This is a W2 role only. Please Do Not Apply if you are a 1099/C2C Candidate.

Job Title

Salesforce Administrator (W2 Candidates Only)

Must-Have Technologies

Salesforce Administration | Salesforce CRM | Sales Cloud | Service Cloud | Lightning Experience | Flows | Validation Rules | Approval Processes | Profiles & Permission Sets | Roles & Sharing Rules | Reports & Dashboards | Data Loader | SOQL | User Management | Sandbox Management | Salesforce Security | Case Management | JIRA | Agile | UAT

Job Description

• Administer, maintain, and support the Salesforce platform while ensuring system availability, security, performance, and data integrity.
• Manage Salesforce users, profiles, permission sets, roles, public groups, queues, and sharing rules to provide secure and appropriate system access.
• Configure and maintain custom objects, fields, page layouts, record types, Lightning pages, Validation Rules, Flows, Approval Processes, and other declarative Salesforce features.
• Create, customize, and maintain reports, dashboards, list views, and folders to provide accurate business insights and operational reporting.
• Perform user onboarding, account provisioning, password resets, license management, and ongoing user support for Salesforce applications.
• Import, export, cleanse, validate, and maintain Salesforce data using Data Loader, Data Import Wizard, and other Salesforce data management tools.
• Manage sandbox environments, perform configuration migrations, support release deployments, and validate changes across development, testing, and production environments.
• Troubleshoot Salesforce issues, resolve user-reported problems, monitor system health, and implement configuration improvements to enhance platform performance and usability.
• Support User Acceptance Testing (UAT), system testing, regression testing, and production releases while ensuring minimal business disruption.
• Create and maintain system documentation, configuration guides, standard operating procedures, training materials, and knowledge base articles while following Salesforce administration best practices and Agile methodologies.