Salesforce Administrator

Brooksource; Tennessee; On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Health insurance

401k matching

Paid time off

Employee assistance program

Job summary

Brooksource is seeking a Salesforce Platform Administrator II to manage advanced admin tasks across a large enterprise Salesforce environment. You will handle user setup, security, and platform enhancements across multiple orgs including Public Sector Solutions, Experience Cloud, Service Cloud, and Sales Cloud.

The role emphasizes governance, security, and collaboration with stakeholders, vendors, and internal Salesforce teams to maintain high-performing solutions.

Qualifications

• Bachelor's degree required or in related field.
• Minimum of three years of professional Salesforce Administration experience.
• Salesforce Certified Advanced Administrator (Administrator II) certification required or must be obtained within established timeframe.
• Strong understanding of Salesforce administration, including user management, security, object configuration, Flows, and automation.

Responsibilities

• Provide daily Salesforce administrative support, including user provisioning, profile and permission management, and security configuration.
• Implement small to medium-sized enhancements such as page layouts, Flows, process automation, and minor data model updates.
• Monitor and maintain data quality through duplicate prevention, validation rules, and data hygiene activities.
• Support functionality across Public Sector Solutions, Experience Cloud, Service Cloud, and Sales Cloud.
• Troubleshoot user issues and elevate complex technical concerns as needed.
• Partner with business stakeholders to gather requirements and translate them into Salesforce configuration solutions.
• Assist with release management, including sandbox preparation, testing coordination, and deployment support.
• Ensure compliance with platform security, governance, documentation, and audit requirements.
• Collaborate with vendor partners and internal Salesforce teams to maintain consistency across multiple orgs.
• Develop and maintain reports and dashboards based on business needs.
• Stay current on Salesforce releases and recommend platform improvements.

Skills

Salesforce administration

User management

Security configuration

Flows

Automation

Multi-org management

Agile methodologies

Communication skills

Education

Bachelor's degree in Computer Science, Information Systems, Business, or related field

Tools

Salesforce

Experience Cloud

Service Cloud

Sales Cloud

Public Sector Solutions

Job description

Our client is seeking a Salesforce Platform Administrator II to provide advanced system administration and platform support across a large, enterprise Salesforce environment. This ongoing, long-term contract role is responsible for user setup and security, platform administration, and implementing small to medium-sized enhancements across multiple Salesforce orgs, including Public Sector Solutions, Experience Cloud, Service Cloud, and Sales Cloud. The Administrator II ensures all configuration and platform activities align with established governance processes, security standards, and best practices. You will partner closely with business stakeholders, vendor teams, and internal Salesforce owners to maintain stable, secure, and high-performing Salesforce solutions. Experience supporting enterprise, multi-org Salesforce environments is preferred.

WHAT YOU'LL DO

• Provide daily Salesforce administrative support, including user provisioning, profile and permission management, and security configuration
• Implement small to medium-sized enhancements such as page layouts, Flows, process automation, and minor data model updates
• Monitor and maintain data quality through duplicate prevention, validation rules, and data hygiene activities
• Support functionality across Public Sector Solutions, Experience Cloud, Service Cloud, and Sales Cloud
• Troubleshoot user issues and elevate complex technical concerns as needed
• Partner with business stakeholders to gather requirements and translate them into Salesforce configuration solutions
• Assist with release management, including sandbox preparation, testing coordination, and deployment support
• Ensure compliance with platform security, governance, documentation, and audit requirements
• Collaborate with vendor partners and internal Salesforce teams to maintain consistency across multiple orgs
• Develop and maintain reports and dashboards based on business needs
• Stay current on Salesforce releases and recommend platform improvements

WHAT YOU BRING

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field
• Minimum of three years of professional Salesforce Administration experience
• Salesforce Certified Advanced Administrator (Administrator II) certification required or must be obtained within established timeframe
• Strong understanding of Salesforce administration, including user management, security, object configuration, Flows, and automation
• Experience with Public Sector Solutions, Experience Cloud, Service Cloud, and Sales Cloud
• Ability to manage multiple priorities in a multi-org Salesforce environment
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Familiarity with Agile methodologies and iterative delivery
• Knowledge of Salesforce reporting and data management best practices
• Ability to work independently while collaborating effectively with business stakeholders, vendors, and internal teams
• Experience supporting enterprise or multi-org Salesforce environments preferred

EEO Statement:

Brooksource is an equal opportunity employer that does not discriminate on the

basis of actual or perceived race, color, creed, religion, national origin, ancestry,

citizenship status, age, sex or gender (including pregnancy, childbirth, lactation

and related medical conditions), gender identity or gender expression, sexual

orientation, marital status, military service and veteran status, physical or mental

disability, protected medical condition as defined by applicable state or local law,

genetic information, or any other characteristic protected by applicable federal,

state, or local laws and ordinances.

Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health

Savings Account, Dependent Care FSA, and supplemental coverage with plans that

can fit each employee’s needs. We offer a 401k plan that includes a company

match and is fully vested after you become eligible, paid time off, sick time, and

paid company holidays. We also offer an Employee Assistance Program (EAP) that

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of

compensation or salary. Additional factors considered in extending an offer

include (but are not limited to) responsibilities of the job, education, experience,

knowledge, skills, and abilities, as well as internal equity, alignment with market

data, applicable bargaining agreement (if any), or other law.

Disclaimer:

Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

EEO:

We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Calculated Hire offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.