Salesforce Administrator

RAM Mounts; Seattle (WA); On-site; USD 37,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401k with employer match

Paid time off

Parental leave

Job summary

National Products, Inc. in Seattle is seeking a Salesforce Administrator to manage day-to-day CRM operations, data integrity, and ongoing optimization of our Salesforce environment, ensuring it scales with the business.

You will support Sales and Sales Operations by handling inquiries, building reports and dashboards, maintaining data quality, creating training materials, and collaborating on integrations with other systems.

Qualifications

• Experience administering or supporting Salesforce or a comparable CRM.
• Strong CRM data management and reporting expertise.
• SOQL familiarity preferred.
• Strong analytical and detail-oriented problem-solving skills.
• Excellent verbal and written communication across teams.

Responsibilities

• Administer Salesforce campaigns and support ongoing CRM administration.
• Perform CRM audits and maintain data accuracy and integrity.
• Fulfill reporting, lead creation, and Salesforce task requests.
• Develop and maintain CRM documentation and provide best-practice training to users.
• Support Salesforce system integrations and identify opportunities for CRM improvements.
• Respond to inbound partner inquiries via phone and email.
• Support the Sales Operations team with ad hoc tasks as needed.

Skills

Salesforce administration

Data integrity

SOQL (familiar)

Analytical skills

Communication skills

Education

High school diploma

2- or 4-year degree preferred

Tools

SOQL

Job description

Founded in 1995, National Products began supplying the world with our industry leading RAM Mounting Systems. Relied on by the world’s most rugged industries, we serve motorcyclists, kayak fishers, delivery drivers, farmers, pilots, extreme sports enthusiasts, and others with mounting solutions for high vibration environments. We manufacture mounts for action cameras, tablets, phones, and other displays across nearly every mobile market. Made right here in Seattle, we are proud to offer a lifetime warranty on most products.

Job Description:

The Salesforce Administrator is responsible for the day-to-day administration, maintenance, data integrity, and continuous improvement of National Products, Inc.'s Salesforce CRM environment. This position serves as a key resource for Sales and Sales Operations by supporting users, responding to and managing inbound partner inquiries via phone and email, maintaining CRM data and functionality, developing reports, and ensuring Salesforce processes effectively support business needs.

The Salesforce Administrator partners with internal stakeholders to manage CRM requests, establish and maintain system best practices, document processes, train users, and identify opportunities to improve Salesforce functionality and integration with other business systems.

Duties and Responsibilities:

• Administer Salesforce campaigns and support ongoing CRM administration.
• Perform CRM audits and maintain data accuracy and integrity.
• Fulfill reporting, lead creation, and Salesforce task requests.
• Develop and maintain CRM documentation and provide best-practice training to users.
• Support engineering requests, SOQL queries, and CRM data safeguarding.
• Support Salesforce system integrations and identify opportunities for CRM improvements.
• Respond to inbound partner inquires via phone and email
• Support the greater Sales Operations team with ad hoc tasks as needed.

Skills and Qualifications:

• Experience administering or supporting Salesforce or a comparable CRM platform.
• Strong understanding of CRM data management, data integrity, and reporting.
• Familiarity with SOQL preferred.
• Strong analytical and problem-solving skills with a high degree of accuracy and attention to detail.
• Clear verbal and written communication skills with the ability to work cross-functionally.

Education and Qualifications:

• High school diploma required
• Degree from a 2 or 4-year accredited university preferred
• Working with just-in-time-delivery Original Equipment Manufactures is a major plus

Hourly Range:

$25.00 - $30.00

• Employer paid Medical, Dental, Vision, and Life Insurance
• Two weeks of PTO (up to 3 weeks with tenure) with seven paid holidays
• 401k with up to 4% employer match
• Additional paid parental leave beyond state/federal offerings
• Quarterly catered lunch events for all employees

Position Status:

Full Time

Position Location:

On-Site

A drug screening will also be required (THC or Marijuana not screened during pre-employment test).