Salesforce Administrator

ONE (Open Network Exchange); Scottsdale (AZ); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Travel discounts

Medical insurance

Dental & Vision

HSA

401(k)

Life & AD&D

Pet benefits

Parking

Amazing culture

Job summary

ONE (Open Network Exchange) in Scottsdale, AZ is seeking an experienced Salesforce Developer to join our Telephony team. You will translate business needs into scalable Salesforce solutions, focusing on Apex, LWCs, automation, and integrations to support critical workflows.

The ideal candidate brings 7+ years of SF experience, Salesforce Platform Developer and Administrator certifications, and a collaborative mindset to drive platform adoption across stakeholders.

Qualifications

• 7+ years of dedicated Salesforce experience with development and admin expertise.
• Salesforce Platform Developer certification and Salesforce Administrator certification required.
• Ability to work on-site in Scottsdale and collaborate with cross-functional teams.
• Proven experience with advanced integrations, environment, security, automation, and data quality.

Responsibilities

• Write or support Apex logic, triggers, controllers, APIs, and integrations linking Salesforce with external systems.
• Design, build, test, and maintain process automations using Flow, validation rules, and sandboxes.
• Gather requirements from stakeholders and translate goals into scalable solutions.
• Identify gaps, troubleshoot issues, and propose maintainable improvements to processes.
• Support release readiness and ensure safe deployments to production.
• Manage data imports/exports, deduplication, and ongoing data hygiene practices.
• Configure Salesforce objects, fields, page layouts, and security settings.
• Build reports and dashboards to monitor performance and key metrics.
• Analyze data trends to drive platform growth and optimization.
• Explore AI-driven features and automation to boost agent and customer experience.

Skills

Apex & LWCs

Salesforce Admin

Integrations

Data management

Reporting & dashboards

Automation

Stakeholder collaboration

Governance & security

Problem solving

Education

Bachelor's degree in CS/IT

Tools

Salesforce DX

MuleSoft

Salesforce Platform

Job description

Welcome to ONE!

While we’re headquartered in sunny Arizona, we’ve always got travel on our minds. We’re in the business of creating transformational technology and business solutions using our decades of expertise creating unique travel programs and products combined with next generation technology.

Brief Description

Welcome to ONE!

While we’re headquartered in sunny Arizona, we’ve always got travel on our minds. We’re in the business of creating transformational technology and business solutions using our decades of expertise creating unique travel programs and products combined with next generation technology.

We are seeking a Salesforce Developer to join our Telephony application development team. This role requires strong, hands-on Salesforce Developer and Administration experience with the ability to translate business needs into scalable, well-governed platform solutions. The ideal candidate will bring deep expertise in Salesforce programming, configuration, security management, automation, data management, reporting, and stakeholder partnership. Salesforce development experience including problem solving, Apex, LWC, integrations, and deployment practices is required.

This opportunity is an onsite role located in Scottsdale, AZ

Responsibilities

• Write or support Apex logic, triggers, controllers, APIs, and integrations that connect Salesforce with external systems, custom applications and data flows.
• Design, build, test, debug, and maintain process automations using Salesforce Flow, approval processes, validation rules, and sandbox environments.
• Partner with business stakeholders and leadership to gather requirements, translate business goals into technical solutions, and promote effective platform adoption.
• Identify process gaps, troubleshoot platform issues, and recommend scalable, maintainable solutions that improve business efficiency.
• Support release readiness by testing changes, documenting updates, and helping ensure safe deployments into production.
• Manage data imports, exports, deduplication, cleanup activities, and ongoing data hygiene practices.
• Manage Salesforce objects, fields, page layouts, record types, Lightning pages, apps, and other declarative configuration to support business processes.
• Administer and configure the Salesforce platform, including users, profiles, permission sets, roles, sharing rules, data access controls, and platform-wide settings.
• Build and maintain reports, dashboards, and analytics that help stakeholders monitor performance, trends, and key business metrics.
• Analyze performance data and trends to identify opportunities for platform and process improvement.
• Develop strategies that support business goals, expected outcomes, and continuous Salesforce platform growth.
• Introduce AI-driven features and automation opportunities, where appropriate, to increase productivity, and deliver improvements to the agent and customer experience across our business.

Requirements

• Required: 7+ years of dedicated Salesforce experience, deep working knowledge as a Salesforce developer with administration expertise.
• Required: Salesforce Certified Platform Developer certification.
• Required: Salesforce Certified Administrator.
• Required: Ability to work on-site and collaborate closely with cross-functional teams.
• Proven experience managing Salesforce advanced integrations, environment, users, security, permissions, configuration, automation, data quality, reports, and dashboards.
• Strong understanding of Salesforce best practices, platform governance, and scalable configuration design.
• Experiencing Salesforce development experience, including Apex, triggers, controllers, APIs, integrations, and deployment practices.
• Ability to break down business goals into clear Salesforce solutions and technical setup requirements.
• Strong communication skills, including the ability to explain technical objectives clearly to business teams and leadership.
• Ability to manage timelines, prioritize work, support user adoption, and thrive in a fast-paced environment.
• Demonstrated habit of keeping up to date with new technologies, product releases, and industry best practices.
• Preferred: Working knowledge of MuleSoft integrations and Data cloud.
• Preferred: Hands-on experience with Agentforce and AI capabilities.

What We Offer

• Exclusive Team Member Travel Discounts
• Affordable Medical Insurance
• 100% Employer Paid Dental and Vision Insurance
• HSA with Company Contribution
• 401(k)
• Basic and Voluntary Life & AD&D
• Pet Benefits
• Covered Parking
• Amazing Culture!

Office Highlights – Scottsdale, AZ

• Modern office design
• A fully equipped gym is available to all employees
• Basketball Court – Perfect way to take a break and recharge during the day!

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer, typically in a cubicle environment (constant noise, fluorescent overhead lighting)
• ONE* is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.