Salesforce Administrator

Growthline Partners, LLC; Savannah (GA); Remote; USD 80,000 - 110,000; Part time

Job summary

A leading company in IT Services is seeking an experienced Salesforce Administrator to manage Salesforce applications remotely. The role involves configuration, customization, and integration of Salesforce to enhance customer service, sales, and marketing efforts. Ideal candidates will possess strong Salesforce knowledge, excellent customer service skills, and a proactive approach to problem-solving.

Qualifications

• 3+ years of Salesforce Administration experience required.
• Salesforce certified administrator or advanced administrator certification preferred.
• Extensive experience in administration and maintenance of Salesforce systems.

Responsibilities

• Responsible for day-to-day configuration, support, and maintenance of Salesforce.com applications.
• Develop and maintain reports, dashboards, workflows, and other automation.
• Provide technical support and training to end-users on Salesforce.

Skills

Salesforce configuration

Salesforce customization

Salesforce integration

SQL

Apex programming

Education

Bachelor’s degree in computer science or related field

Tools

Microsoft 365

Visio

Git

Job description

Join to apply for the Salesforce Administrator role at Growthline Partners, LLC

Join to apply for the Salesforce Administrator role at Growthline Partners, LLC

This is a remote position.

Company Profile

At Growthline Partners, we excel at engineering and implementing integrated AI enabled cost-effective CRM platforms and solutions for distributors, manufacturers, and project-centric companies. By leveraging leading-end software from companies such as Zoho, Salesforce, Microsoft, and Signals, our certified consultants engineer and implement CRM platforms that are a single source of truth which:

• Support Sales, Marketing and Customer Service on one integrated platform
• Integrate with your company’s existing ERP/MRP legacy software
• Support RevOps capabilities and advantages
• Provides for an excellent customer experience
  
  

Position Overview

This position is a per contract, remote contract position. This position would be best suited for an independent contractor who is looking to supplement their current “book-of-business.”

Purpose

The Salesforce Administrator will be responsible for the day-to-day configuration, support, and maintenance of Salesforce.com applications. The Salesforce Admin will work with stakeholders, customers, and vendors to ensure the successful adoption of Salesforce.com as the primary tool for customer service, sales, and marketing.

Major Tasks, Responsibilities & Key Accountabilities

• Create and maintain users, roles, profiles, security settings, custom objects, and fields
• Develop and maintain reports, dashboards, workflows, and other automation
• Monitor and analyze Salesforce usage to ensure that the system is being used to its fullest potential
• Develop, document, and maintain operational processes and procedures related to Salesforce
• Provide technical support and training to end-users on Salesforce usage
  
  

Requirements

3+ years of Salesforce Administration experience

• Advanced knowledge of Salesforce configuration, customization, and integration
• Experience with Lightning platform, Sales Cloud, Service Cloud, and Communities
• Proficient in SQL and Apex programming
  
  

Preferred Qualifications

Proven work experience as a Salesforce Administrator or similar role

• Salesforce certified administrator or Salesforce advanced administrator certification
• Extensive experience in the administration and maintenance of Salesforce systems
• Experience in performing Salesforce upgrades and ensuring successful integration
• Exceptional ability to create and maintain Salesforce databases
• In-depth knowledge of Salesforce products and their functionalities
• A bachelor’s degree in computer science or related field is preferred
• Experience working for a consulting or software development company
  
  

Knowledge, Skills, Abilities & Competencies

• Proficient in Microsoft 365 and additional tools such as Visio or Git software
• Must be customer service oriented, flexible, and have a high energy level
• Must have excellent follow-through skills
• Desire and proven ability to learn and grow

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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