Salesforce Administrator

Gravity Infosolutions, Inc.; Omaha (NE); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Gravity Infosolutions, Inc. is seeking a Salesforce-focused Business Systems Administrator to maintain data integrity, support end users, and manage tickets in a hybrid work environment (3 days in the office).

The ideal candidate has 3–5 years of business systems administration experience, including Salesforce expertise, and familiarity with related tools. Real estate or mortgage industry experience is a plus, and strong analytical, organizational, and communication skills are required to drive

Qualifications

• 3–5 years of Business Systems Administration experience, including 3+ years of Salesforce experience.
• Strong understanding of Salesforce administration.
• Experience with tools such as Gearset, Gong, Outreach, FormAssembly, Nintex, or Talkdesk is preferred.
• Real estate or mortgage industry experience is preferred.
• Strong organizational, analytical, and communication skills.

Responsibilities

• Maintain Salesforce data and perform database/duplicate cleansing.
• Manage Salesforce tickets, system issues, and user inquiries.
• Provide end‑user support and Salesforce training.
• Prepare reports and document processes and system changes.
• Support Salesforce roles, profiles, and user provisioning.
• Identify trends and recommend system improvements.

Tools

Gearset

Gong

Outreach

FormAssembly

Nintex

Talkdesk

Job description

Job Type:

Hybrid – 3 days per week in office

Experience:

3–5 years of Business Systems Administration experience, including 3+ years of Salesforce experience.

Key Responsibilities:

• Maintain Salesforce data and perform database/duplicate cleansing.
• Manage Salesforce tickets, system issues, and user inquiries.
• Provide end‑user support and Salesforce training.
• Prepare reports and document processes and system changes.
• Support Salesforce roles, profiles, and user provisioning.
• Identify trends and recommend system improvements.

Requirements:

• Strong understanding of Salesforce administration.
• Experience with tools such as Gearset, Gong, Outreach, FormAssembly, Nintex, or Talkdesk is preferred.
• Real estate or mortgage industry experience is preferred.
• Strong organizational, analytical, and communication skills.