Salesforce Admin & Product Owner — Sales Cloud + ERP

JTM Food Group; Harrison (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Top Work Place Winner

Weekly Pay

Free Meal Buffet

Discount on JTM Products

Free Uniforms

Shoe Allowance

Free Gym Membership

Free Health Screenings

Full Medical Benefits

401K/Profit Sharing

Generous PTO

Job summary

JTM Food Group in Harrison, Ohio is seeking a Salesforce Administrator to serve as the internal Product Owner, partnering with sales leadership and external resources to manage the Salesforce ecosystem, including Sales Cloud, Marketing Cloud Account Engagement (Pardot), and the Ross ERP integration.

You will own day-to-day administration, maintain data quality, security, and adoption, and translate business needs into workable Salesforce solutions while collaborating across Sales, Marketing,

Qualifications

• 3–5 years of hands-on Salesforce Administration experience, including Sales Cloud configuration.
• Experience acting as Product Owner, Business Analyst, or similar role on Salesforce implementation.
• Experience with Marketing Cloud Account Engagement (Pardot) lead journeys and scoring.
• Familiarity with ERP/back-office integrations (ROSS or similar).
• Strong cross-functional communication and Agile/Scrum experience.
• Background in food, CPG, manufacturing, or distribution is a plus.

Responsibilities

• Act as the primary internal Product Owner and single point of contact for consulting partners supporting Salesforce improvements.
• Own, prioritize, and maintain the User Story Backlog with clear acceptance criteria and sprint assignments.
• Represent business stakeholders in design workshops and sprint reviews.
• Define continuous improvement projects from design through change management and training.
• Administer day-to-day Salesforce configuration: users, profiles, permissions, roles, and security.
• Maintain declarative automation (Flows, rules, approvals) for opportunities, campaigns, and workflows.
• Own reports and dashboards for real-time visibility into pipeline, marketing ROI, and trade spend.
• Assist with Marketing Cloud Account Engagement administration, including lead journeys and landing pages.
• Coordinate with ERP integration teams to validate data mappings and synced records.
• Provide front-line support to end users and assist in data migration validation.
• Maintain audit history, data governance, and documentation as the org evolves.

Skills

Salesforce Administration

Product Owner

Marketing Cloud (Pardot)

ERP integration (ROSS)

Agile/Scrum

Data governance

Sales Cloud

Cross-functional collaboration

Tools

Salesforce

Pardot

ROSS ERP

Job description

JTM Food Group in Harrison, Ohio is seeking a Salesforce Administrator to serve as the internal Product Owner, partnering with sales leadership and external resources to manage the Salesforce ecosystem, including Sales Cloud, Marketing Cloud Account Engagement (Pardot), and the Ross ERP integration.

You will own day-to-day administration, maintain data quality, security, and adoption, and translate business needs into workable Salesforce solutions while collaborating across Sales, Marketing,