Salesforce Admin: Flow Automation + Sales/Service Cloud

Horizontal Talent; Denver (CO); On-site; USD 64,000 - 133,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Retirement plan

Job summary

Horizontal Talent is seeking an experienced Salesforce Administrator to support a fast-paced enterprise environment with a focus on Sales Cloud and Service Cloud administration.

The role emphasizes hands-on configuration, cross-functional collaboration, and creating scalable solutions to enhance sales and service operations. Candidates should be certified and comfortable working during Pacific Time hours, with strong communication skills and a proactive problem-solving mindset.

Qualifications

• 3+ years of hands-on Salesforce administration experience.
• At least 1 year supporting Sales Cloud and/or Service Cloud in production.
• Certified Salesforce Administrator required.
• Strong knowledge of data structures, objects, fields, and layouts.
• Experience building Flow automation and approval processes.

Responsibilities

• Manage day-to-day Salesforce configuration across standard and custom objects and data models.
• Build, maintain, and optimize Flow-based automation and approvals.
• Configure leads, accounts, contacts, opportunities, and quotes in Sales Cloud.
• Maintain forecasting structures, territory tools, and quotas.
• Lead routing, duplicate management, and data quality enhancements.
• Configure Service Cloud cases, queues, Omni-Channel, and knowledge processes.
• Collaborate with engineers and product partners on solution design.
• Assist with backlog sizing, sprint planning, and production issue resolution.

Skills

Salesforce Admin

Sales Cloud

Service Cloud

Flow automation

Data modeling

Security & access

Agile/Scrum

Communication

Salesforce Administrator cert

Tools

Gearset

Copado

Salesforce CLI

Change sets

Job description

Horizontal Talent is seeking an experienced Salesforce Administrator to support a fast-paced enterprise environment with a focus on Sales Cloud and Service Cloud administration.

The role emphasizes hands-on configuration, cross-functional collaboration, and creating scalable solutions to enhance sales and service operations. Candidates should be certified and comfortable working during Pacific Time hours, with strong communication skills and a proactive problem-solving mindset.