Salesforce Admin & Data Insights Specialist

Expert VA LLC

United States

Remote

USD 65,000 - 85,000

Full time

14 days+

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Benefits offered by this job

PTO

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Job summary

Zohorecruit is seeking an Administrative Support & Salesforce Specialist who is highly organized with a strong technical background. You will manage Salesforce CRM data, customize fields, workflows, dashboards, and reports, and provide training to users on best practices.

This role emphasizes process improvement and automation to support business operations. The ideal candidate has 2+ years in Salesforce administration or related roles, proficiency in Excel or Google Sheets, experience with

Qualifications

2+ years of experience in Salesforce administration, data analysis, or related roles.
Proficiency in Salesforce reporting, dashboards, and automation tools.
Experience with Excel, Google Sheets, and other similar tools.
Strong technical and problem-solving skills.
Excellent organizational, communication, and documentation skills.
Ability to work independently and manage multiple tasks efficiently.

Responsibilities

Manage and maintain Salesforce CRM, ensuring data accuracy and system integrity.
Customize fields, workflows, automation, dashboards, and reports in Salesforce to support business needs.
Provide technical support and training to users on Salesforce best practices.
Troubleshoot Salesforce issues, liaise with stakeholders, and implement solutions.
Work with third-party tools and integrations (e.g., Zapier, API connections).
Develop and maintain custom reports and dashboards in Salesforce and other reporting tools.
Ensure data hygiene by monitoring and cleaning records regularly.
Assist in automating reporting processes for efficiency.
Handle general administrative tasks such as ticket resolution.
Assist teams with data entry, organization, and workflow optimization.
Support leadership with presentations, reports, and process documentation.