Sales Training Program - Financial Services

Freedom Mortgage; Boca Raton (FL); Hybrid; USD 40,000 - 55,000; Full time

Job summary

Freedom Mortgage is launching its Sales Development Program designed for college graduates aspiring to become licensed Loan Advisors in the mortgage industry. This initiative emphasizes professional growth through training in sales techniques, customer service, and essential certifications, such as the S.A.F.E. exam. The role requires strong interpersonal skills, problem-solving abilities, and the ability to manage multiple projects. It also offers a hybrid work environment, focusing on a dynamic and metric-driven approach.

Qualifications

• Strong interpersonal and communication skills, both verbal and written.
• Ability to manage multiple projects concurrently while meeting deadlines.
• Demonstrated motivation, resilience, and self-initiative.

Responsibilities

• Pass the S.A.F.E. exam and participate in company-sponsored events.
• Participate in soft skills and sales training sessions.
• Deliver exceptional customer service and foster strong connections.

Skills

Interpersonal skills

Communication skills

Time management

Problem-solving

Consultative sales skills

Organizational skills

Resilience

Education

Bachelor's degree from a four-year college or university

Job description

The Launch Sales Development Program is a comprehensive initiative tailored to equip college graduates with the necessary skills and knowledge to become a licensed Loan Advisor within the mortgage industry. This program provides participants with opportunities for professional growth, including soft skills training, sales training, networking opportunities with exposure to industry leaders, and the acquisition of essential certifications, such as the S.A.F.E. Act Federal and State-specific licensing exams.

Program start date: September 14th, 2026.

Essential Job Duties and Responsibilities

• Successfully pass the S.A.F.E. exam and actively participate in company-sponsored events.
• Participate in soft skills training sessions, sales training, networking events, and ongoing constructive feedback aimed at enhancing performance as a sales professional.
• Develop and demonstrate proficiency in rapport‑building, sales techniques, and software tools relevant to the mortgage industry.
• Efficiently prioritize tasks to meet project deadlines and meet program expectations.
• Thrive in a dynamic, metric-focused environment, consistently overcoming obstacles with resilience.
• Deliver exceptional customer service, fostering strong connections with a wide range of stakeholders.
• Take accountability of Key Performance Indicators (KPIs), driving performance excellence and actively collaborating and contributing to achieve program sales objectives.
• Demonstrate proficiency in key sales techniques, including negotiation, to effectively navigate client interactions and secure favorable outcomes.
• Maintain consistent attendance and punctuality in adherence to company policies.
• Gradually transition into a career path within Freedom Mortgage by fulfilling program requirements and demonstrating competency in assigned tasks.
• Comply with all company policies and procedures.

Other Job Duties and Responsibilities

Performs other related duties as assigned.

Supervisory Responsibilities

This position is an individual contributor.

Qualifications

• Strong interpersonal and communication skills, both verbal and written.
• Demonstrated motivation, resilience, and self-initiative.
• Ability to manage multiple projects concurrently while meeting deadlines.
• Proven problem-solving abilities and consultative sales skills.
• Proficiency in time management and organizational skills.
• Independent, results-oriented mindset with a commitment to excellence.
• A genuine interest in pursuing a career in sales within the mortgage industry.
• Eligibility to work in the United States without the need for sponsorship.

Education and/or Experience

• Bachelor's degree from a four-year college or university.

Additional Information

• This is a hybrid position requiring candidates to be within a commutable distance to the assigned location.
• We consider only U.S. citizens or individuals with legal authorization to work in the United States for this role; foreign nationals requiring sponsorship are not eligible.

Certificates, Licenses, Registrations

• Candidates must pass the NMLS S.A.F.E. exam during this program.

Work Complexity

Problems and issues faced are general, requiring interpretation and some analysis of FFOC’s policies and procedures to understand and resolve.

Work Environment

Work is normally performed in a typical interior office environment that does not subject the employee to hazardous or unpleasant elements. The noise level is usually moderate, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The employee is frequently required to sit, talk, and hear. Occasionally the employee is required to stand, walk, use hands, finger, handle, reach, and lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform these duties.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age, disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act

Applicants and employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Assumptions for accommodations are reviewed on a case‑by‑case basis in accordance with applicable law.

Job Responsibilities

The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and may be updated by the company as needed.