Sales Trainer

CNX; United States; Remote; USD 7,600 - 11,000; Full time

Job summary

CNX in the Philippines seeks a Sales Trainer to deliver targeted training that builds client-specific sales knowledge, processes, and systems. You will partner with internal and external stakeholders to design responsive programs that promote efficiency and productivity.

You will analyze performance data to develop strategic plays, oversee training quality, and track outcomes to ensure impact across client territories. Remote work from home is supported for this full-time role.

Qualifications

• 3+ years in customer service, training or sales
• Expertise in training within peer groups
• Experience in high-volume calling
• Experience with Salesforce.com or similar CRM
• Technical skills in MS Office
• Experience prioritizing concurrent projects and managing them
• Ability to adapt training across varied audiences
• Willingness to work from home

Responsibilities

• Provide employees with skills-based client coaching to support targets
• Partner to develop training programs to enhance client sales knowledge
• Analyze data and trends to create strategic sales plays
• Oversee and validate training delivery quality
• Track effectiveness of training interventions
• Improve sales systems to enhance customer experience
• Maintain communication to foster client relationships
• Stay updated on client interactions and business changes

Skills

Customer service

Training

Sales

Salesforce.com

CRM

MS Office

Project management

Training to varied audiences

Tools

Salesforce.com

MS Office

Job description

Job Title:

Sales Trainer

Job Description

The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.

You Will:

• Provide employees with skills-based, client coaching to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction
• Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions
• Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client/specific territories
• Oversee and validate the delivery and quality of provided training
• Track the effectiveness of training interventions through multiple assessment tools
• Work with all team members to improve sales systems to achieve a positive customer experience
• Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed
• Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery
• Help create a culture of learning where individuals manage their own development, competence, and performance

You Have:

• 3+ years of experience working in a customer service, training or sales capacity
• Expertise in training within your peer group
• Experience in high-volume calling
• Experience working with Salesforce.com or similar CRM
• Technical skills in MS Office
• Experience prioritizing concurrent projects and demonstrating project management skills
• Experience demonstrating multiple strategies, platforms, and skills to varied audience
• Willingness to work from home

Location:

PHL Makati City - SLC

Language Requirements:

Time Type:

Full time