Sales Trainee

Eastern Industrial Supplies, Inc; Tucker (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive benefits

Paid time off

Mission days

Growth opportunities

401(k) match

Job summary

Eastern Industrial Supplies, Inc is seeking an entry-level Sales and Distribution Trainee to learn hands-on in our distribution center, then transition into Inside Sales or Counter Sales. You will focus on product flow, logistics, and material handling while supporting customer and vendor relationships.

You will gain exposure to PVF and commercial plumbing products, quotations, order processing, CRM usage, and ongoing training for growth within the company.

Qualifications

• Bachelor's degree or Industrial / Operations experience.
• Able to work in a warehouse environment.
• Excellent verbal and written communication skills.
• Highly organized with strong attention to detail.
• Ability to effectively prioritize tasks and work independently or in a team.

Responsibilities

• Learn PVF products and commercial plumbing products and understand product flow.
• Develop and maintain customer and vendor relationships to drive business.
• Generate product quotations with specifications, lead times, pricing, and logistics.
• Process orders received via eCommerce, phone, email, and in person.
• Provide prompt responses to inquiries and prepare project quotations.
• Maintain vendor/manufacturer relationships to streamline ordering.
• Educate yourself on CRM and other software used by the company.
• Learn all company products to assist customers in making informed purchases.
• Stay informed on active marketing programs to respond accurately to inquiries.
• Assist in inventory and warehouse duties as part of trainee program.

Skills

Customer service

Communication

Organization

Time management

Teamwork

Detail oriented

Education

Bachelor's degree

Tools

Forklift

Scissor lift

Pallet jacks

Job description

This is an entry-level role for a highly motivated, organized, and customer-focused individual ready to launch a dynamic career in sales! We are seeking a Sales and Distribution Trainee who is prepared to start their journey working hands-on in our distribution center environment learning our business before transitioning into a sales role (Inside Sales or Counter Sales). The initial phase of this role is critical, focusing entirely on learning the product flow, logistics, and material handling processes within our distribution center.

What you'll do

• Gain essential operational knowledge of pipe, valves, fittings (PVF) and commercial plumbing products.
• Develop and maintain stellar customer and vendor relationships to drive business.
• Generate accurate product quotations, including specifications, lead times, pricing, expiration dates, tagging, packaging, inventory, and logistics.
• Process all incoming orders received via eCommerce, phone, email, and in person.
• Provide prompt, accurate responses to customer calls and emails regarding new transactions and provide project quotations.
• Maintain relationships with vendors and manufacturer representatives to streamline order processing.
• Utilize and consistently educate yourself on updates and procedures for the Customer Relationship Management (CRM) tool and other software.
• Educate yourself on all company products to help customers make well-informed purchasing decisions.
• Stay informed on active marketing programs to accurately respond to customer inquiries.

Distribution Trainee

• Consistently review the order queue to track statuses and ensure customer requirements are met and information is accurate.
• Handle expedited orders to ensure prompt fulfillment and processing of delivery dates.
• Process required paperwork for product returns in a timely manner and issue customer credits according to company policy.
• Operate forklift, scissor lift, and pallet jacks to prepare shipments.
• Participate in inventory counts.

What you'll get

• Competitive Pay & Comprehensive Benefits : We offer competitive salaries and a range of great benefits including medical, dental, short term disability (paid for by the company) and a 401(k) plan with immediate employer match.
• Paid Time Off : Eastern offers paid holidays and a bank of Paid Time Off (PTO) hours. This allows for a healthy work-life balance and to take the time you need to rest, relax, and rejuvenate.
• "Eastern Cares" Mission Days : As an employee, you can participate in PAID mission days, where you can engage in meaningful volunteer work and contribute to causes that matter to you.
• Growth and Development: You can develop your skills and advance in your career through training programs, mentorship opportunities, and internal promotions.
• Positive Company Culture : As a family-owned and operated business, the sense of being part of a family extends to all associates. You will be part of a supportive and inclusive work environment where your contributions are recognized and appreciated.

Qualifications

• Desire for a long-term career in Industrial Sales.
• Industrial / Operations experience or a Bachelor's degree.
• Ability to work in a Warehouse environment.
• Excellent verbal and written communication skills.
• Highly organized with strong attention to detail.
• Ability to effectively prioritize tasks and demonstrate good time management.
• Proven ability to work well both independently and as part of a team.

Equal Opportunity Employer - Drug-Free Workplace

About Eastern Industrial Supplies, Inc

We are a premier, full-line distributor of pipe, valves, fittings (PVF), commercial plumbing products, engineered instrumentation & controls, and corrosive resistant piping. With over 45 years of industry success, we operate 20 branch locations across the Southeast U.S. We connect our customers with top-tier brands helping them to reach their objectives.

At Eastern, we do more than sell industrial products. We are a purpose-driven organization that starts with honoring God in all we do by truly caring for people. Our culture is built on a simple vision: Enjoy Today, Embrace Tomorrow, and Enhance PVF. If you want a career where you are valued as a person-not just an employee-you belong here.