Sales - Tour Consultant

Music Celebrations International; Tempe (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Music Celebrations International is seeking a Sales - Tour Consultant for a full-time, on-site role in Tempe, AZ. You will design tailored performance tours and festival experiences, consulting with music directors, ensemble leaders, and other clients to meet their needs.

Responsibilities include sales outreach, inquiry responses, itinerary advice, proposal and pricing preparation, and guiding clients through the booking process with a strong focus on service and results.

Qualifications

• Strong customer-facing abilities, including communication and customer service skills.
• Experience with travel consulting, sales, account management, or travel planning is preferred.
• Proficiency with standard office software and CRM or sales tracking tools.

Responsibilities

• Conduct sales outreach to music directors, ensemble leaders, and clients to design tailored performance tours and festival experiences.
• Respond to inquiries and advise on destinations and itineraries; prepare proposals and pricing.
• Guide clients through each step of the booking process and ensure a smooth customer experience from initial contact through post-tour follow-up.
• Collaborate with internal operations and logistics teams to confirm tour details and maintain accuracy.

Tools

CRM software

Job description

Company Description

Music Celebrations International designs performance tours and festivals that inspire musicians and elevate dedication to the performing arts worldwide. The organization believes strongly in the transformative power of music, echoing Beethoven’s conviction that “Music can change the world.” Its programs focus on creating life‑changing experiences for ensembles and individual performers through thoughtfully planned travel and performance opportunities. Team members contribute directly to meaningful cultural exchange and artistic growth for participants across the globe.

Role Description

The Sales - Tour Consultant is a full‑time, on‑site role based in Tempe, AZ. This role is responsible for consulting with music directors, ensemble leaders, and other clients to design tailored performance tours and festival experiences. Day‑to‑day tasks include conducting sales outreach, responding to inquiries, advising on destinations and itineraries, preparing proposals and pricing, and guiding clients through each step of the booking process. The consultant collaborates closely with internal operations and logistics teams to ensure accurate tour details and a smooth customer experience from initial contact through post‑tour follow‑up. This position requires consistent in‑person communication, relationship‑building, and a strong focus on service and results.

Qualifications

• Valid passport and ability to travel
• Strong customer‑facing abilities, including Communication and Customer Service skills.
• Experience or knowledge in Travel Consulting and Travel & Tourism.
• Interest in or background with music, performing arts, or arts education.
• Ability to manage multiple projects, meet sales targets, and work effectively in an office environment.
• Proficiency with standard office software and CRM or sales tracking tools.
• Previous experience in sales, account management, or travel planning is preferred.