Sales Team Leader & Coach — In-Home Design Solutions

Closet-Factor; San Carlos (CA); On-site; USD 80,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement benefits

Paid time off

Job summary

Closet Factory Bay Area is seeking an experienced Sales Manager in San Carlos, CA to lead and develop our In-Home Sales Designers. You will coach, set expectations, and drive performance across the team from consultation through installation.

You will shape the sales culture, partner with ownership, and influence how we grow the business while maintaining exceptional client experiences. This is a hands-on leadership role with a strong focus on results.

Qualifications

• Proven experience leading and developing a sales team.
• Track record of improving individual and team sales performance.
• Strong coaching, training, and motivational skills.
• Ability to hold people accountable while building a positive, performance-driven culture.
• Expertise in consultative selling, follow-up, objection handling, negotiation, and closing.
• Comfort using sales data and KPIs to identify opportunities and make decisions.

Responsibilities

• Lead, coach, motivate, and develop In-Home Sales Designers.
• Establish clear performance expectations and create consistent accountability.
• Coach designers on consultations, presentations, follow-up, objection handling, negotiation, and closing.
• Monitor individual and team performance, including sales, closing ratios, pipeline activity, and other KPIs.
• Identify performance gaps and turn them into coaching and development plans.
• Lead engaging sales meetings, training sessions, and one-on-one coaching.
• Help new designers develop skills, confidence, and habits to succeed.
• Strengthen execution and consistency throughout the sales process.
• Improve lead conversion and maximize revenue from opportunities.
• Develop referrals, relationships, and self-generated business.
• Recognize and develop top performers while addressing underperformance constructively.
• Partner with leadership to identify opportunities and implement growth strategies.

Skills

Sales leadership

Team coaching

Performance data

Consultative selling

Communication

Job description

Closet Factory Bay Area is seeking an experienced Sales Manager in San Carlos, CA to lead and develop our In-Home Sales Designers. You will coach, set expectations, and drive performance across the team from consultation through installation.

You will shape the sales culture, partner with ownership, and influence how we grow the business while maintaining exceptional client experiences. This is a hands-on leadership role with a strong focus on results.