SALES TEAM FALLS

Marhofer Hyundai Inc; Cuyahoga Falls (OH); On-site; USD 40,000 - 70,000; Full time

Job summary

Marhofer Hyundai Inc is seeking a customer-focused sales professional to guide guests through a transparent one-price buying process and demonstrate vehicles with test drives. You will explain features and financing options while maintaining CRM records and following up on leads to close sales.

The role requires delivering a world-class customer experience and being available for evenings, weekends, and holidays as needed, with a high school diploma or GED and a valid driver's license.

Qualifications

• High school diploma or GED required.
• Valid driver's license with acceptable driving record.
• Education in business/marketing preferred.
• Ongoing sales or automotive industry training is a plus.
• Previous customer service or retail/sales experience required.
• Experience with CRM and lead management preferred.

Responsibilities

• Guide customers through a transparent one-price buying process.
• Demonstrate vehicles and conduct test drives.
• Explain vehicle features and financing options.
• Maintain CRM records and follow up on leads.
• Deliver vehicles and provide a world-class customer experience.
• Work evenings, weekends, and holidays as needed.

Skills

Customer service

Relationship building

CRM proficiency

Communication skills

Negotiation

Product demonstration

Time management

Education

High school diploma or GED

Associate degree or coursework in business/marketing

Tools

CRM software

POS systems

Job description

Job Purpose:Build customer relationships and assist guests in selecting and purchasing vehicles through a transparent, no-haggle sales process while delivering an exceptional experience and achieving dealership sales objectives.Key Responsibilities:Guide customers through a transparent one-price buying process.Demonstrate vehicles and conduct test drives.Explain vehicle features and financing options.Maintain CRM records and follow up on leads.Deliver vehicles and provide a world-class customer experience.Required Education:High school diploma or GED required.Must possess a valid driver's license with an acceptable driving record and meet all state and dealership requirements for vehicle operation and sales activities.Preferred Education:Associate degree or coursework in business, marketing, communications, or a related field preferred.Ongoing sales, customer service, or automotive industry training is a plus.Required Experience:Previous customer service, retail sales, hospitality, or relationship-building experience required.Demonstrated ability to communicate effectively, build trust, and achieve performance goals in a customer-focused environment.Preferred Experience:Automotive sales, one-price retail sales, CRM utilization, lead management, or commissioned sales experience preferred.Experience delivering exceptional customer experiences and handling digital leads is highly desirable.Required Skills and Abilities:Excellent communication, listening, and interpersonal skills.Ability to build rapport, present products effectively, use technology and CRM systems.Manage multiple priorities and work evenings, weekends, and holidays as needed.Preferred Skills and Abilities:Knowledge of automotive products, digital retailing tools, financing processes, and CRM platforms.Strong negotiation alternatives, social media proficiency, self-motivation, prospecting ability, and a commitment to continuous improvement preferred.