SALES TEAM FALLS

Ron Marhofer Automall Group; Cuyahoga Falls (OH); On-site; USD 63,757 - 150,346; Full time

Job summary

Ron Marhofer Automall Group in Cuyahoga Falls, OH is seeking a results-driven automotive sales professional to guide guests through a transparent, one-price buying process and deliver a world-class car-buying experience.

You will demonstrate vehicles, conduct test drives, explain financing options, maintain CRM records, follow up on leads, and manage multiple priorities including occasional evenings, weekends, and holidays.

Qualifications

• High school diploma or GED required.
• Valid driver's license with clean driving record required.
• Previous customer service, retail sales, hospitality, or relationship-building experience.
• Excellent communication and interpersonal skills.
• CRM usage and lead management experience preferred.

Responsibilities

• Guide customers through a transparent one-price buying process.
• Demonstrate vehicles and conduct test drives.
• Explain vehicle features and financing options.
• Maintain CRM records and follow up on leads.
• Deliver vehicles and provide a world-class customer experience.

Skills

Communication

Listening

Interpersonal skills

CRM proficiency

Customer focus

Negotiation

Education

High school diploma

Valid driver's license

Associate degree

Business coursework

Tools

CRM software

Digital retail tools

Lead management software

Job description

Job Details

Job Location: Hyundai of Cuyahoga Falls - Cuyahoga Falls, OH 44221
Salary Range: $63,757.00 - $150,346.00 Base+Commission/year

Job Purpose

• Build customer relationships and assist guests in selecting and purchasing vehicles through a transparent, no-haggle sales process while delivering an exceptional experience and achieving dealership sales objectives.

Key Responsibilities

• Guide customers through a transparent one-price buying process.
• Demonstrate vehicles and conduct test drives.
• Explain vehicle features and financing options.
• Maintain CRM records and follow up on leads.
• Deliver vehicles and provide a world-class customer experience.

QualificationsRequired Education

• High school diploma or GED required.
• Must possess a valid driver's license with an acceptable driving record and meet all state and dealership requirements for vehicle operation and sales activities.

Preferred Education

• Associate degree or coursework in business, marketing, communications, or a related field preferred.
• Ongoing sales, customer service, or automotive industry training is a plus.

Required Experience

• Previous customer service, retail sales, hospitality, or relationship-building experience required.
• Demonstrated ability to communicate effectively, build trust, and achieve performance goals in a customer-focused environment.

Preferred Experience

• Automotive sales, one-price retail sales, CRM utilization, lead management, or commissioned sales experience preferred.
• Experience delivering exceptional customer experiences and handling digital leads is highly desirable.

Required Skills and Abilities

• Excellent communication, listening, and interpersonal skills.
• Ability to build rapport, present products effectively, use technology and CRM systems.
• Manage multiple priorities and work evenings, weekends, and holidays as needed.

Preferred Skills and Abilities

• Knowledge of automotive products, digital retailing tools, financing processes, and CRM platforms.
• Strong negotiation alternatives, social media proficiency, self-motivation, prospecting ability, and a commitment to continuous improvement preferred.