SALES TEAM CHEVY

MARHOFER CHEVROLET INC; Stow (OH); On-site; USD 64,000 - 117,000; Full time

Job summary

MARHOFER CHEVROLET INC in Stow, OH is seeking a customer-focused automotive sales consultant to guide guests through a transparent, no-haggle buying process and help them select the right vehicle.

You will demonstrate vehicles, handle test drives, explain features and financing, and maintain CRM records while delivering an outstanding guest experience.

This role requires a high school diploma or GED, a valid driver's license, and prior experience in customer service or sales.

Qualifications

• High school diploma or GED required.
• Must possess a valid driver's license with acceptable driving record.
• Experience in customer service, retail sales, hospitality, or relationship-building.
• Ability to communicate effectively and build trust in a customer-focused environment.

Responsibilities

• Guide customers through a transparent one-price buying process.
• Demonstrate vehicles and conduct test drives.
• Explain vehicle features and financing options.
• Maintain CRM records and follow up on leads.
• Deliver vehicles and provide a world-class customer experience.

Skills

Communication

Interpersonal skills

CRM proficiency

Multitasking

Time management

Education

High school diploma or GED

Associate degree or coursework related field

Tools

CRM systems

Job description

Job Details

Job Location: Marhofer Chevrolet - Stow, OH 44224

Salary Range: $63,757.00 - $117,346.00 Salary

Job Purpose

• Build customer relationships and assist guests in selecting and purchasing vehicles through a transparent, no-haggle sales process while delivering an exceptional experience and achieving dealership sales objectives.

Key Responsibilities

• Guide customers through a transparent one-price buying process.
• Demonstrate vehicles and conduct test drives.
• Explain vehicle features and financing options.
• Maintain CRM records and follow up on leads.
• Deliver vehicles and provide a world-class customer experience.

Required Education

• High school diploma or GED required.
• Must possess a valid driver's license with an acceptable driving record and meet all state and dealership requirements for vehicle operation and sales activities.

Preferred Education

• Associate degree or coursework in business, marketing, communications, or a related field preferred.
• Ongoing sales, customer service, or automotive industry training is a plus.

Required Experience

• Previous customer service, retail sales, hospitality, or relationship-building experience required.
• Demonstrated ability to communicate effectively, build trust, and achieve performance goals in a customer-focused environment.

Preferred Experience

• Automotive sales, one-price retail sales, CRM utilization, lead management, or commissioned sales experience preferred.
• Experience delivering exceptional customer experiences and handling digital leads is highly desirable.

Required Skills and Abilities

• Excellent communication, listening, and interpersonal skills.
• Ability to build rapport, present products effectively, use technology and CRM systems.
• Manage multiple priorities and work evenings, weekends, and holidays as needed.

Preferred Skills and Abilities

• Knowledge of automotive products, digital retailing tools, financing processes, and CRM platforms.
• Strong negotiation alternatives, social media proficiency, self-motivation, prospecting ability, and a commitment to continuous improvement preferred.