Automotive Sales Consultant

Liberty Auto Group; Maple Heights (OH); On-site; USD 402,000 - 670,000; Full time

Job summary

Liberty Auto Group in Maple Heights, OH is seeking a motivated automotive sales representative. You will sell automobiles by understanding vehicle characteristics, develop buyer rapport, and close sales.

The role requires presenting features, warranties, and financing options, guiding customers from test drives to delivery, and delivering excellent post-delivery follow-up. Strong communication and negotiation skills are essential.

Qualifications

• Ability to read and write and follow basic instructions.
• Professional conduct and courteous customer interaction.
• Ability to respond to inquiries from customers.
• Ability to calculate discounts, interest and percentages.
• Proficiency in MS Office and basic computer skills.
• Strong verbal and written communication, negotiation and presentation skills.

Responsibilities

• Understand Ford's product line and compare models.
• Greet customers and offer showroom assistance.
• Offer test drives and verify customer identity as needed.
• Explain vehicle features, warranties and services.
• Identify customer needs and build rapport.
• Present quotes and financing options per policy.
• Close sales by addressing objections.
• Prepare vehicles for delivery and ensure customer understanding of features.
• Introduce service department and schedule first service.
• Follow up on post-delivery items and communications.

Skills

Reading & Writing

Professionalism

Communication skills

Negotiation

Presentation skills

Math & finance basics

Education

High School diploma or equivalent

Tools

MS Office

Job description

Job Details

Job Location: Maple Heights LFI - Maple Heights, OH 44137
Position Type: Full Time
Education Level: None
Salary Range: $2,500.00 Base+Commission/month
Job Shift: 5 Day Work Week
Job Category: Sales

SUMMARY

Sells automobiles by understanding and demonstrating vehicle characteristics, capabilities, and features, as well as developing and qualifying buyers and closing sales.

ESSENTIAL DUTIES

• Understands Ford's product line by studying characteristics, capabilities, and features and by comparing and contrasting competitive models
• Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot
• Offers test drives to all prospects. Follows dealership procedures to obtain proper identification from customers before test drive
• Demonstrates automobiles by explaining characteristics, capabilities, features, and explaining warranties and services
• Satisfies the transportation needs of the buyer by understanding buyers' requirements and interests and by developing rapport with the customers
• Knows and understands equity and values and can explain depreciation to the customer
• Completes quotes and explains financing options following established dealership policies
• Closes sales by overcoming objections
• Prepares sold vehicles for customer delivery before customer arrival
• Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features
• Introduces customers to the service department and schedules first service appointment
• Follows up on all post-delivery items to ensure all customer expectations are met
• Follow up with prospective customers and return email/voicemail

Qualifications

• Ability to read and write. Ability to comprehend simple instructions, short correspondence, memos, safety rules, operating, maintenance instructions and procedure manuals
• Conducts one's self in a professional manner extending every polite custom and courtesy to all customers
• Ability to respond to common inquiries or complaints from customers
• Ability to calculate figures such as discounts, interest and percentages
• Basic MS Office knowledge, computer software and internet proficiency
• Excellent appearance, verbal/written communication, strong negotiation and presentation skills

Education

• High School degree or equivalent preferred
• Valid Driver's license that meets dealership insurability requirements

Experience

The ideal candidate must have a strong desire to succeed. Our automotive sales representatives come from a variety of backgrounds and industries. You dont have to have automotive sales experience to be successful but you should have experience providing exceptional customer service and previous sales experience is a plus.

PHYSICAL REQUIREMENTS

Must be able to walk the sales lot and showroom to review inventory, and greet customers for at least 8 hours in a shift. Must be able to lift at least 15 pounds on occasion. Must be able to push, pull, and reach with hands and arms. Must have close and distance vision. Must be able to drive company vehicles. Must be able to type.

Disclaimer

Disclaimer: This job description is not a contract of employment. No Dealership manager or other Employee at the Dealership has the authority to make a commitment of guaranteed or continued employment to you and this job description, or any dealership publication, practice, or procedure should not be understood to make any such commitment. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee.