Sales Team Administrator

TMS Johnson, Inc.; New Hope (MN); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with company match

Paid time off and holidays

Manufacturer-sponsored training

Job summary

TMS Johnson is seeking a Sales Team Administrator to support the sales team by managing order documentation, project records, CRM data, and manufacturer communications throughout the quote-to-delivery process. The role emphasizes accuracy, organization, and timely updates to ensure smooth project flow.

The position requires strong Microsoft Office skills, the ability to manage multiple projects, and solid communication.

Qualifications

• MS Office suite familiarity (Excel, Word, Outlook)
• Ability to prioritize and manage multiple projects efficiently
• Detail-oriented with strong written and verbal communication skills
• Strong project and time management skills

Responsibilities

• Receive, organize, and track manufacturer order acknowledgments through delivery
• Process order changes, including address updates, expedited production requests, and manufacturer revisions
• Assist with returns, credits, RGA requests, and lien waiver / project compliance documentation
• Create, organize, and distribute submittals, O&M manuals, and closeout documentation
• Collect and maintain manufacturer warranty documentation and organized electronic project files
• Maintain and update CRM records, including customer contacts, project details, and sales activity
• Coordinate sample requests and maintain inventory records for sales and manufacturer materials
• Identify and implement improvements to documentation, CRM, and order-tracking workflows

Skills

Project management

Attention to detail

Written & verbal communication

Time management

Education

Associate degree

Tools

Excel

Word

Outlook

Salesforce

Job description

The Sales Team Administrator provides administrative and project support to the sales team — managing order documentation, project records, CRM data, and manufacturer communications so projects move smoothly from quote through delivery.

KEY RESPONSIBILITIES

• Receive, organize, and track manufacturer order acknowledgments through delivery, monitoring lead times and shipment status
• Process order changes, including address updates, expedited production requests, and manufacturer revisions
• Assist with returns, credits, RGA requests, and lien waiver / project compliance documentation
• Create, organize, and distribute submittals, O&M manuals, and closeout documentation
• Collect and maintain manufacturer warranty documentation and organized electronic project files
• Maintain and update CRM records, including customer contacts, project details, and sales activity
• Coordinate sample requests and maintain inventory records for sales and manufacturer materials
• Identify and implement improvements to documentation, CRM, and order-tracking workflows

QUALIFICATIONS

Required

• Familiarity with Excel, Word, Outlook, and other Microsoft software products
• Ability to prioritize and manage multiple projects efficiently
• Detail-oriented with strong written and verbal communication skills
• Strong project and time management skills

Preferred

• 4-year or 2-year associate's degree
• Familiarity with Salesforce
• Desire and flexibility to learn new tools and processes

WHAT SUCCESS LOOKS LIKE

• Order acknowledgments, shipment updates, and project documentation are processed accurately and on time
• CRM and customer data remain complete, organized, and reliable
• Submittals, O&M manuals, warranty documents, and closeout packages are delivered efficiently
• Project information is easy to access, current, and trusted across the organization
• Sales team members spend less time on administrative tasks and more time supporting customers and generating revenue

COMPENSATION & BENEFITS

• Competitive base salary commensurate with experience
• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Manufacturer-sponsored training and professional development opportunities

ABOUT TMS JOHNSON

TMS Johnson is a leading manufacturer's representative in the commercial HVAC industry, partnering with top-tier manufacturers to deliver high-performance solutions across Minnesota and the Upper Midwest.

Our success is built on strong relationships, deep technical expertise, and a solutions-driven mindset. We take pride in supporting our customers, contractors, and engineers with reliable systems and responsive service.

Mission:

Building long-term success by taking care of people and the manufacturers we represent.

What We Value

Gets It

Takes ownership, builds strong relationships, and follows through

Creates Value

Uses expertise and discipline to help customers win

Leads With Solutions

Clear thinking. Creative solutions. Reliable outcomes.

TMS Johnson is proud to be an Equal Opportunity Employer.