Sales Support Specialist - Quotes, Orders & Coordination

Edward Don & Company; Westampton Township (NJ); On-site; USD 42,000 - 64,000; Full time

Job summary

Edward Don & Company seeks an administrative support professional to back the DON Sales force. This role covers quoting, order research, system usage, and daily interactions with internal and external customers to deliver exceptional service.

Responsibilities include coordinating orders, preparing reports, maintaining databases, communicating status, and assisting with new installations and sales campaigns, all while working with SAP and MS Office tools.

Qualifications

• High school diploma or equivalent and 2+ years of administrative support with strong customer service experience.
• Working knowledge of SAP, intermediate proficiency of Word and Excel, strong analytical, organizational skills and the ability to problem solve, multitask, prioritize and work independently.
• Excellent communication and time management skills.
• Associate degree and experience in food service industry in Sales or Corporate office and intermediate SAP experience preferred.

Responsibilities

• Coordinate logistics with regard to new customer roll-outs, openings, and product roll-outs with both internal and external customers.
• Communicate with Sales Representatives on order status including sales, returns, and credit issues.
• Keep District Sales Manager informed about issues and escalate beyond scope of authority as needed.
• Prepare quotes, customer order guides, and other required reports.
• Maintain, utilize, and update databases to provide essential data to all Don users.

Skills

Customer service

Analytical

Multitasking

Time management

Independent work

Communication

Education

High School Diploma or equivalent

Associate degree (Preferred)

Tools

SAP

MS Excel

MS Word

Job description

Edward Don & Company seeks an administrative support professional to back the DON Sales force. This role covers quoting, order research, system usage, and daily interactions with internal and external customers to deliver exceptional service.

Responsibilities include coordinating orders, preparing reports, maintaining databases, communicating status, and assisting with new installations and sales campaigns, all while working with SAP and MS Office tools.