Sales Support Specialist: Quotes, Orders & Coordination

WireMasters, Inc.; Columbia, Northern (TN, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

WireMasters, Inc. in Columbia, TN is seeking a Sales Support specialist to assist the Sales Team with quotes, new part numbers, purchase orders, and reports. You will coordinate with customers, vendors, and internal stakeholders to ensure timely and accurate product delivery.

The role emphasizes strong communication, reliability, and organization, with a focus on high-quality service and teamwork in a fast-paced environment.

Qualifications

• High School Diploma or equivalent.
• Strong written and oral communication skills.
• Excellent problem solving and critical thinking skills.
• Computer literacy.
• Able to work well under pressure and prioritize tasks.
• Organized, detail oriented, and self-motivated.
• Customer Relations and Customer Service.
• World class professionalism.
• Teamwork.

Responsibilities

• Preparing quotes for customers as requested.
• Source non-stock items.
• Communicating via email or phone calls with customers and vendors, generally done in the English language.
• Entering new and/or revised purchase orders.
• Send requisitions to the purchasing department as needed for non-stock material.
• Maintain expedite reports and customer portals as required by the customers.
• Maintain an up to date back log report.
• Prepare and finalize any paperwork required for new or existing customers.
• Assist the Sales Team as needed.
• Greets and screens telephone calls in a professional manner.
• Operate computer systems.
• Maintain a clean office environment.
• Support WireMasters Core Values; Service, Gratitude, Excellence, Quality, Integrity, Family.

Skills

Written communication

Customer service

Problem solving

Time management

Teamwork

Detail oriented

Organized

Professionalism

Customer relations

Education

High School Diploma or equivalent

Job description

WireMasters, Inc. in Columbia, TN is seeking a Sales Support specialist to assist the Sales Team with quotes, new part numbers, purchase orders, and reports. You will coordinate with customers, vendors, and internal stakeholders to ensure timely and accurate product delivery.

The role emphasizes strong communication, reliability, and organization, with a focus on high-quality service and teamwork in a fast-paced environment.