Sales Support Specialist (Pacific)

Biodesix, Inc.; Los Angeles (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health coverage

401(k)

Paid time off

Job summary

Biodesix is seeking a Sales Support Specialist to provide critical field coverage across the Pacific territory, including WA, OR, CA, AK, and HI. This travel-intensive role partners with Area and Regional leaders and supports field sales to drive adoption of Biodesix diagnostic solutions.

You will collaborate with healthcare providers, manage open/high-need territories, and assist with onboarding and training to ensure smooth implementation and ongoing engagement.

Qualifications

• Bachelor’s Degree required.
• 0 to 3 years of sales or customer-facing healthcare experience preferred.
• Valid US driver's license and ability to travel extensively across WA, OR, CA, AK, HI.
• Comfort with weekly flights, multi-day trips, and extended time in assigned territories.

Responsibilities

• Collaborate with Area and Regional leadership and field sales representatives to expand awareness and adoption of Biodesix diagnostic solutions.
• Provide temporary or ongoing field coverage in open or high-need territories.
• Create and maintain strong relationships with healthcare providers to ensure consistent test utilization and exceptional customer experience.
• Support onboarding, education, and training for new accounts to promote smooth implementation and sustained engagement.
• Identify and address risks to account retention, providing timely solutions that reinforce long-term partnerships.
• Deliver high-quality communication and support during transitions or staffing gaps, ensuring continuity of service.
• Maintain detailed CRM records, manage pipeline activities, and communicate account updates proactively.
• Represent Biodesix at meetings, training sessions, and local events as needed.

Skills

Communication

Organization

Problem solving

Education

Bachelor’s degree

Job description

ABOUT US:

Biodesix is a leading diagnostic solutions company, driven to improve clinical care and outcomes for patients.

ABOUT US:

Biodesix is a leading diagnostic solutions company, driven to improve clinical care and outcomes for patients.

Biodesix Diagnostic Tests

support clinical decisions to expedite personalized care and improve outcomes for patients with lung disease.

Biodesix Development Services

enable the world’s leading biopharmaceutical, life sciences, and research institutions with scientific, technological, and operational capabilities that fuel the development of diagnostic tests, tools, and therapeutics.

Our Mission:

Transform patient care and improve outcomes through personalized diagnostics that are timely, accessible, and address immediate clinical needs.

Our Vision:

A world where patient diseases are conquered with the guidance of personalized diagnostics.

For more information, please visit www.biodesix.com

SALES SUPPORT SPECIALIST

LOCATION:

This territory spans Washington, Oregon, California, Alaska, and Hawaii, with convenient access to major commercial airports, as this role supports a broad Pacific territory requiring frequent travel.

THE ROLE:

We’re seeking a driven, adaptable Sales Support Specialist (SSS) to provide critical field coverage. This is a travel-intensive deployment role supporting territories that need short-term or extended coverage due to openings, growth, or high volume.

You will partner closely with Area and Regional leaders and support field sales representatives in strengthening provider relationships, maintaining high utilization of Biodesix lung diagnostic solutions, and driving adoption in new and existing accounts.

If you enjoy fast-paced environments, jumping into new markets, and building relationships quickly, this role offers meaningful impact across multiple regions.

TRAVEL REQUIREMENT:

This field-first role requires 90 to 100 percent travel, with occasional support elsewhere in the US. Biodesix covers all travel related expenses.

WHAT YOU’LL DO:

• Collaborate with Area and Regional leadership and field sales representatives to expand awareness and adoption of Biodesix diagnostic solutions.
• Provide temporary or ongoing field coverage in open or high-need territories
• Create and maintain strong relationships with healthcare providers to ensure consistent test utilization and exceptional customer experience.
• Support onboarding, education, and training for new accounts to promote smooth implementation and sustained engagement.
• Identify and address risks to account retention, providing timely solutions that reinforce long-term partnerships.
• Deliver high-quality communication and support during transitions or staffing gaps, ensuring continuity of service.
• Maintain detailed CRM records, manage pipeline activities, and communicate account updates proactively.
• Represent Biodesix at meetings, training sessions, and local events as needed.

WHAT YOU’LL BRING:

• Bachelor’s Degree required
• 0 to 3 years of sales or customer-facing healthcare experience preferred
• Valid US driver’s license and ability to travel extensively across Washington, Oregon, California, Alaska, and Hawaii
• Comfort with weekly flights, multi-day trips, and extended time in assigned territories
• Strong communication, organization, and problem-solving skills
• Ability to adapt quickly to new environments and build rapport with diverse provider groups
• Curiosity, resilience, and a passion for supporting better patient outcomes
• Ability to balance autonomy with collaborative teamwork across multiple regions

WHAT YOU’LL GET:

• $70,000- $80,000 base + Monthly commission based on sales target achievement
• Discretionary Bonus opportunity
• Comprehensive health coverage: Medical, Dental, and Vision
• Insurance: Short/Long Term Disability and Life Insurance
• Financial benefits: 401(k), Flex Spending Account
• 120 hours of annual vacation
• 72 hours of paid sick time off
• 11 paid holidays + 3 floating holidays
• Employee Assistance Program
• Voluntary Benefits
• Employee recognition program

Individual base compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects.

Biodesix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.