Customer Support & Orders Specialist

Fs-Builder-Resources; San Antonio (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverage

401K

Paid Holidays

Vacation and Personal Time

On-site Gym Facility

Employee Appreciation Events

Job summary

Flooring Services LTD is hiring a Customer Service Representative in San Antonio, TX. You will spend most of your day on email and phone with customers, resolving issues, processing orders for installation, and supporting multiple departments to ensure a smooth customer experience.

The role requires strong attention to detail, solid typing speed, and excellent communication. The position is full-time, non-exempt, with benefits and a on-site work environment.

Qualifications

• Typing skills with 40 wpm preferred.
• Accuracy and attention to detail.
• Good written and verbal communication skills.
• Computer skills; knowledge of flooring/new home construction a plus.
• Basic literacy and numeracy skills.

Responsibilities

• Inputting customer details on orders.
• Transcribing selection sheets for install/repairs.
• Process work orders for install.
• Proofreading data.
• Respond to emails promptly.

Skills

Typing 40 wpm

Accuracy

Communication

Computer skills

Literacy & numeracy

Education

High School Diploma/GED/College

Job description

Flooring Services LTD is hiring a Customer Service Representative in San Antonio, TX. You will spend most of your day on email and phone with customers, resolving issues, processing orders for installation, and supporting multiple departments to ensure a smooth customer experience.

The role requires strong attention to detail, solid typing speed, and excellent communication. The position is full-time, non-exempt, with benefits and a on-site work environment.