Sales Support Specialist - Customer-Centric Solutions

Ferguson; El Paso (TX); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

401(k) with company match

Employee discounts

Job summary

Ferguson is hiring a Sales Support Representative to assist customers and learn the business from the ground up. You will work with Sales associates to select the best products and provide timely quotes and accurate orders.

The role emphasizes customer service, quick decision-making, and upselling, with training across warehouse operations and the sales counter. Apply to grow with Ferguson Enterprises.

Qualifications

• 1-3 years of sales and/or customer service experience.
• Experience in Waterworks or Construction is a plus.
• Strong sales skills including upselling.
• Ability to thrive in a fast-paced environment and follow through on commitments.
• Proficiency with Microsoft Office and digital literacy for product knowledge.

Responsibilities

• Support customers by determining the best products and solutions with Sales team.
• Provide personalized service with timely quotes and accurate sales orders.
• Coordinate deliveries for customers.
• Answer sales calls and resolve customer questions.
• Train in both the warehouse and at the sales counter.

Skills

Sales

Customer service

Upselling

Communication

Time management

Tools

CRM system

Microsoft Office

Phone system

Job description

Ferguson is hiring a Sales Support Representative to assist customers and learn the business from the ground up. You will work with Sales associates to select the best products and provide timely quotes and accurate orders.

The role emphasizes customer service, quick decision-making, and upselling, with training across warehouse operations and the sales counter. Apply to grow with Ferguson Enterprises.