Sales Support Specialist- Construction

Colsafety; Coppell (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance

Company HSA Contributions

Paid Time Off

Volunteer PTO / Holidays

Retirement Options

Job summary

Colsafety in Coppell, TX is seeking a Sales Support Specialist- Construction to back our sales team with order processing, client communications, and growth initiatives. You will become an expert on our product offerings, collaborate across teams, and help drive customer success through proactive problem solving in a fast-paced environment.

Join a tight-knit team committed to outstanding service and continuous improvement, with opportunities to contribute to strategy development and

Qualifications

• Experience in sales support or customer service.
• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational abilities.
• Ability to thrive in a fast-paced, dynamic environment.
• Proactive problem-solving and creative thinking.

Responsibilities

• Process orders accurately and promptly.
• Maintain regular, effective communication with clients.
• Enhance customer service and identify growth opportunities.
• Support strategy development and cross-functional collaboration.
• Provide feedback to senior managers for continuous improvement.

Skills

Sales support

Customer service

Communication

Organizational skills

Problem-solving

Job description

Sales Support Specialist- Construction

Department: Sales

Employment Type: Full Time

Location: Coppell, Texas

Description

Sales Account Associate support our customers through the platform offering seamless safety equipment ordering and safety program management. Daily activities include order processing, customer communication, improving customer service, identifying opportunities for customer growth, and strategy development.

Requirements for success:

• Demonstrate creativity and resourcefulness in troubleshooting and resolving customer issues.
• Maintain regular and effective communication with clients to ensure their needs are consistently met.
• Become an expert in GME Supply’s extensive product offering to provide informed assistance to clients.
• Foster collaboration with cross-functional teams to deliver exceptional client experiences.
• Provide consistent and actionable feedback to Senior Account Managers to drive continuous improvement.
• Undertake additional duties as necessary to uphold our commitment to delivering exceptional service to all stakeholders.

Ideal candidate qualities include:

• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational abilities.
• Ability to thrive in a fast-paced, dynamic environment.
• Proactive problem-solving skills and ability to think creatively.
• Experience in sales support or customer service.
• Competency with software and computers.

Why it's great to build your career with us!

We are a tight-knit group, and we understand the needs of our teammates. This personal connection allows us to strategically design competitive benefits packages that enhance the employee experience and support overall well-being. Some of our benefits:

• Health, Vision & Dental Insurance with company contributions
  • Company HSA Contributions
  • Add On Insurance Options: Accident, Short Term Disability, etc.
• Free Employee Assistance Program: 24/7 access
• Generous paid time off (PTO) that increases with tenure, plus company-paid holidays
• Volunteer Paid Time Off: Give back to our community & get paid!
• Retirement Options with no Vesting Requirements

The GMES family of companies provides to individuals of all races, national origin, gender, sexual orientation, marital, and veteran status, equal employment opportunities within our dynamic growth plans.