Sales Support Specialist- Construction

Colsafety; New York (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance with

Company HSA Contributions

Add On Insurance Options: Accident, SＴ

Free Employee Assistance Program

Generous paid time off

Volunteer Paid Time Off

Retirement Options

Job summary

GME Supply is seeking a Sales Support Specialist to assist customers with order processing and safety program management. You will communicate with clients, identify opportunities for growth, and contribute to strategy development to improve service delivery.

The ideal candidate thrives in a fast-paced environment, is detail-oriented, and has experience in sales support or customer service. You will work with a collaborative team to ensure seamless customer experiences and stay informed about

Qualifications

• Experience in sales support or customer service.
• Strong communication and interpersonal skills.
• Ability to troubleshoot and resolve issues creatively.

Responsibilities

• Process customer orders accurately and timely.
• Communicate with clients to understand needs and provide updates.
• Collaborate with cross-functional teams to deliver excellent service.

Skills

Sales Support

Communication

Customer Service

Problem Solving

Tools

CRM software

Job description

Sales Support Specialist- Construction

Department: Sales

Employment Type: Full Time

Location: Columbia, Missouri

Description

Sales Account Associate support our customers through the platform offering seamless safety equipment ordering and safety program management. Daily activities include order processing, customer communication, improving customer service, identifying opportunities for customer growth, and strategy development.

Requirements for success:

• Demonstrate creativity and resourcefulness in troubleshooting and resolving customer issues.
• Maintain regular and effective communication with clients to ensure their needs are consistently met.
• Become an expert in GME Supply's extensive product offering to provide informed assistance to clients.
• Foster collaboration with cross-functional teams to deliver exceptional client experiences.
• Provide consistent and actionable feedback to Senior Account Managers to drive continuous improvement.
• Undertake additional duties as necessary to uphold our commitment to delivering exceptional service to all stakeholders.

Ideal candidate qualities include:

• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational abilities.
• Ability to thrive in a fast-paced, dynamic environment.
• Proactive problem-solving skills and ability to think creatively.
• Experience in sales support or customer service.
• Competency with software and computers.

Why it's great to build your career with us!

We are a tight-knit group, and we understand the needs of our teammates. This personal connection allows us to strategically design competitive benefits packages that enhance the employee experience and support overall well-being. Some of our benefits:

• Health, Vision & Dental Insurance with company contributions
  • Company HSA Contributions
  • Add On Insurance Options: Accident, Short Term Disability, etc.
• Free Employee Assistance Program: 24/7 access
• Generous paid time off (PTO) that increases with tenure, plus company-paid holidays
• Volunteer Paid Time Off: Give back to our community & get paid!
• Retirement Options with no Vesting Requirements

Applications are being taken exclusively online for this role, we look forward to learning about the ways that your talents will support the growth and vision of our organization!

The GMES family of companies provides to individuals of all races, national origin, gender, sexual orientation, marital, and veteran status, equal employment opportunities within our dynamic growth plans.