Sales Support Specialist- Construction

Columbia Safety and Supply; Columbia Township (MO); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Company HSA contributions

Paid time off

Job summary

Columbia Safety and Supply in Columbia, Missouri seeks a Sales Account Associate to support customers through our platform with seamless safety equipment ordering and safety program management.

Daily activities include order processing, customer communication, improving customer service, identifying opportunities for customer growth, and strategy development, while collaborating with cross-functional teams to deliver exceptional client experiences.

Qualifications

• Demonstrate creativity and resourcefulness in troubleshooting and resolving customer issues.
• Maintain regular and effective communication with clients to ensure their needs are consistently met.
• Become an expert in Columbia Safety and Supply’s product offering to provide informed assistance to clients.

Responsibilities

• Order processing and customer communication to ensure timely fulfillment.
• Identify opportunities for customer growth and contribute to strategy development.
• Collaborate with cross-functional teams to deliver exceptional client experiences.

Skills

Order processing

Customer communication

Cross-functional collaboration

Problem solving

Sales support

Education

High school diploma or equivalent

Tools

CRM software

Microsoft Office

Job description

Description

Sales Account Associate support our customers through the platform offering seamless safety equipment ordering and safety program management. Daily activities include order processing, customer communication, improving customer service, identifying opportunities for customer growth, and strategy development.

Department: Sales

Location: Columbia, Missouri

Requirements for success

• Demonstrate creativity and resourcefulness in troubleshooting and resolving customer issues.
• Maintain regular and effective communication with clients to ensure their needs are consistently met.
• Become an expert in GME Supply’s extensive product offering to provide informed assistance to clients.
• Foster collaboration with cross-functional teams to deliver exceptional client experiences.
• Provide consistent and actionable feedback to Senior Account Managers to drive continuous improvement.
• Undertake additional duties as necessary to uphold our commitment to delivering exceptional service to all stakeholders.

Ideal candidate qualities include

• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational abilities.
• Ability to thrive in a fast-paced, dynamic environment.
• Proactive problem-solving skills and ability to think creatively.
• Experience in sales support or customer service.
• Competency with software and computers.

Why it's great to build your career with us!

We are a tight-knit group, and we understand the needs of our teammates. This personal connection allows us to strategically design competitive benefits packages that enhance the employee experience and support overall well-being.

• Health, Vision & Dental Insurance with company contributions
  • Company HSA Contributions
  • Add On Insurance Options: Accident, Short Term Disability, etc.
• Free Employee Assistance Program: 24/7 access
• Generous paid time off (PTO) that increases with tenure, plus company-paid holidays
• Volunteer Paid Time Off: Give back to our community & get paid!
• Retirement Options with no Vesting Requirements

This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The GMES family of companies provides to individuals of all races, national origin, gender, sexual orientation, marital, and veteran status, equal employment opportunities within our dynamic growth plans.

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