Sales Support Specialist – Auto Racing & Customer Care

Holley Performance Products, Inc.; New Braunfels (TX); On-site; USD 40,000 - 48,000; Full time

Job summary

Holley Performance Brands, located in New Braunfels, Texas, is seeking a Sales Support & Account Management team member to provide outstanding customer service and manage daily sales activities for Simpson Race Products.

The role involves handling customer inquiries, maintaining accounts, processing orders, coordinating with Sales, Planning, Procurement, Warehouse, and Customer Service, and supporting events as needed.

Qualifications

• High school diploma or equivalent.
• Prior retail, office, or sales support experience.
• Excellent written, verbal, and interpersonal communication.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office.
• ERP or order management system experience preferred.

Responsibilities

• Provide exceptional customer service by responding to inquiries.
• Manage customer accounts and maintain accurate information.
• Process customer orders accurately and efficiently.
• Coordinate with internal teams to resolve issues.
• Support order fulfillment and shipping updates.
• Assist with trade shows and promotional events when requested.

Skills

Customer service

Account management

Data entry

Microsoft Office

Communication

Organization

Education

High school diploma

Tools

ERP systems

Job description

Holley Performance Brands, located in New Braunfels, Texas, is seeking a Sales Support & Account Management team member to provide outstanding customer service and manage daily sales activities for Simpson Race Products.

The role involves handling customer inquiries, maintaining accounts, processing orders, coordinating with Sales, Planning, Procurement, Warehouse, and Customer Service, and supporting events as needed.