Sales Support Specialist

LONG Building Technologies; Littleton (CO); On-site; USD 41,000 - 52,000; Full time

Job summary

LONG Building Technologies in Littleton, CO is seeking a Sales Support Specialist to assist the sales team by preparing proposals, estimates, and quotes for service contracts. You will coordinate activity between sales engineers, the operations team, estimators, and customers to ensure accurate documentation and timely responses.

The role emphasizes communication, data tracking, and generating sales reports while supporting bids and promotions.

Qualifications

• 2-year business school or equivalent combination of education and experience.
• Excellent computer skills, specifically with Microsoft applications.
• Complete thorough and detailed work with accuracy and consistency.
• Ability to make decisions, dispose of problems, and complete thoroughly detailed work.
• Excellent written and verbal communication skills.

Responsibilities

• Generate estimates and proposals in Studio360 for Service.
• Manage several agreements and expiration dates, and handle documentation and scheduling issues.
• Track vendor quotas, sales, and salesperson quotas.
• Process sales orders and manage customer accounts.
• Respond to customers' questions and provide product/service information and outstanding billings.
• Coordinate with Marketing to ensure sale-related materials and promotional plans are adequate.
• Route new and existing opportunities to appropriate salespeople via email and phone.
• Produce sales reports and maintain sales databases.
• Assist in preparing sales presentations and materials.
• Coordinate customer communications during bidding and booking processes.
• Act as liaison between customers and LONG's operation team for service contracts.

Skills

MS Office (Microsoft Office)

Attention to detail

Decision making

Written and verbal communication

Education

Associate degree or equivalent

Tools

Studio360

Job description

Sales Support Specialist

Location: Littleton, CO, United States

Category: Administrative

Position Purpose

The Building Intelligence Sales Support Specialist assists Sales Engineers and Controls Service Account Managers and communicates with internal/external sales personnel, operations team, estimators, customers, and suppliers to support the sales process. This position will work to coordinate sales activities and help the Sales Team function more efficiently and effectively by conducting proposals and estimates for service, managing quotas/agreements, and working with Energy/Analytics to support them and customers with our Impact-Driven Service.

Pay Range

$19.50 - $25.00 per hr. plus potential profit share.

Benefits

Medical, Dental and Vision Insurance, Voluntary Life Insurance, Voluntary Accident and Critical Care Insurance, Basic Life, Short-Term and Long-Term Disability, Employee Assistance Program (EAP), 401(k) with Employer Matching contributions, Profit Sharing/Bonus/Commission Program as applicable, Paid Time Off, Paid Community Service Day, 8 Paid holidays, Pet Insurance, Legal and IDShield are offered to eligible employees.

Essential Duties and Responsibilities

• Generate estimates and proposals in Studio360 for Service
• Manage several agreements and stay up to date expiration on dates and any additions, while also finding solutions to issues in documentation, booking sheets, labor plans, etc.
• Tracking data that includes vendor quotas, sales, and salesperson quotas.
• Process sales orders and manage customer accounts.
• Responding to customers' concerns and questions and providing information on product/service information and any outstanding billings.
• Communicate with Marketing to ensure the adequacy of sale-related materials and promotional plans.
• Manage communications (email and phone calls) and route new/existing opportunities to appropriate salespeople.
• Produce sales reports and maintain sales databases.
• Assist in the preparation of sales presentations and materials.
• Requires customer communications and coordination during the bidding and booking process.
• Acts as liaison between customers and LONG's operation team for fulfillment of Service contracts and Impact-Driven Service Agreements.
• Other duties as assigned.

Qualifications

• 2-year business school or equivalent combination of education and experience.
• Excellent computer skills, specifically with Microsoft applications.
• Complete thorough and detailed work with accuracy and consistency.
• Ability to make decisions, dispose of problems, and complete thoroughly detailed work.
• Excellent written and verbal communication skills.

Preferred Qualifications

• Minimum of 3 years' experience working with commercial construction administration
• No candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Physical Requirements

• This position may require lifting to 25 lbs. from floor to countertop and countertop to floor.

Environment

• Office environment

Hazards

• Inclement weather possible

Competencies

LONG expects its employees to understand and meet customer need , collaborate effectively with colleagues, manage potential hazards and risks, and engage with and contribute to the community. These values are part of our core values used as performance metrics and are integral to company culture. The focus of this role is on self-development and to encourage the immediate team and others to provide the best service to both our internal and external customers.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.