Sales Support Specialist

Vitalant; Las Vegas (NV); On-site; USD 73,756,704 - 95,475,945; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition assistance

Life and AD&D insurance

Disability insurance

Paid time off

Employee Resource Groups

Recognition program

Job summary

Vitalant is seeking a Sales Support Specialist I to support our life-saving mission through donor recruitment and blood drive coordination at our Las Vegas location. The role emphasizes engaging blood drive coordinators, expanding donor participation, and assisting with first-time donor outreach.

You will maintain records, support training, and collaborate with field teams to meet enterprise goals while providing exceptional customer service and ensuring compliance with SOPs and regulations.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Valid in-state driver’s license required.
• Experience in sales, healthcare, or donor recruitment preferred.
• Must possess the skills to perform all duties and responsibilities.
• Must be able to maintain confidentiality.
• Effective oral and written communication skills.
• Sales/territory management skills.
• Must be self-motivated and a self-starter with good organizational skills.
• Ability to work flexible hours including weekends and evenings.
• Provide own vehicle for transportation.
• Proficient personal computer skills.

Responsibilities

• Coordinate and support virtual and onsite blood drives in alignment with enterprise goals.
• Engage blood drive coordinators to increase donor participation and retention.
• Assist with donor recruitment initiatives, including outreach to first-time donors.
• Maintain accurate records and ensure data integrity using established systems.
• Support special projects and assist with training and onboarding of new and existing staff.
• Provide high-quality customer service to internal and external customers.
• Ensure compliance with internal SOPs, external regulations, and software usage standards.
• Collaborate with field teams and cross-functional partners to support operational success.

Skills

Sales/territory management

Customer service

Oral and written communication

Self-motivated

Organizational skills

Confidentiality

Time management

Education

Bachelor’s degree or equivalent combination of education and experience

Job description

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if Applicable)

Shift 1 (United States of America)

Job Description

Vitalant is seeking a Sales Support Specialist I dedicated to supporting our life‑saving mission through donor recruitment and blood drive coordination. If you are customer‑focused, results‑driven, and inspired to make a meaningful impact, you’ll find a career built on purpose, an organization created to care, and a team committed to leading—together. Your impact as a Sales Support Specialist I is vital. You will support team collection goals by assisting with donor recruitment efforts and engaging blood drive coordinators to maximize participation, with a strong emphasis on acquiring first‑time donors. While this role does not typically carry individual collection goals, you may assume responsibility for a territory when providing extended coverage. You will also help maintain existing blood drive accounts and support opportunities for growth.

What To Expect

Schedule: Monday through Friday, days but hours could vary with the occasional evenings and weekends as needed

Base Pay: $25.74 - $33.32 / Hour

Our comprehensive total rewards support you, your family, and your future with:

• Medical, dental, and vision insurance
• 401(k) with 5% company match
• Tuition assistance up to $5,000 per year
• Free basic life and AD&D insurance
• Free short- and long‑term disability insurance
• Paid time off
• Employee Resource Groups
• Recognition and perks

As a Sales Support Specialist I, you’ll get to:

• Coordinate and support virtual and onsite blood drives in alignment with enterprise goals.
• Engage blood drive coordinators to increase donor participation and retention.
• Assist with donor recruitment initiatives, including outreach to first‑time donors.
• Maintain accurate records and ensure data integrity using established systems.
• Support special projects and assist with training and onboarding of new and existing staff.
• Provide high‑quality customer service to internal and external customers.
• Ensure compliance with internal SOPs, external regulations, and software usage standards.
• Collaborate with field teams and cross‑functional partners to support operational success.

Requirements

• Bachelor’s degree or equivalent combination of education and experience
• Valid in‑state driver’s license required.
• Preferred: Minimum of one year of related experience in a sales, healthcare, or donor recruitment environment.
• Must possess the skills and abilities to successfully perform all assigned duties and responsibilities.
• Must be able to maintain confidentiality.
• Effective oral and written communication skills.
• Sales/territory management skills.
• Must be self‑motivated and a self‑starter with good organizational skills.
• Ability to work flexible hours including weekends and evenings.
• Provide own vehicle for transportation.
• Proficient personal computer skills.

Location

6930 W Charleston Boulevard Las Vegas, NV 89117

Job Category

Sales / Community Outreach

Contact Information

[e-mail]

If you are impact‑inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.