Sales Support Specialist

Ferguson Enterprises, Inc.; Aurora (CO); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Employee discounts

Job summary

Ferguson Enterprises, LLC is seeking a Sales Support Representative to assist Sales teams, quote customers, and process orders in a fast-paced environment. The role emphasizes customer service and product knowledge across plumbing, lighting, appliances, and related trades.

The position involves coordinating deliveries, managing inquiries, and maintaining accurate records. A 0-3 year background in sales or customer service is preferred, with strong communication and problem-solving skills

Qualifications

• 0-3 years of sales and/or customer service experience preferred.
• Experience in plumbing, lighting, appliances, or related trades is a plus.
• Ability to upsell and respond quickly to customer needs.

Responsibilities

• Assist Sales associates to determine best products and solutions.
• Provide personalized customer service through timely quotations and accurate sales orders.
• Coordinate deliveries and answer general information calls.
• Use CRM and phone systems effectively.

Skills

Customer service

Sales

CRM systems

Microsoft Office

Tools

CRM

Phone system

Job description

Ferguson Enterprises, LLC is seeking a Sales Support Representative to assist Sales teams, quote customers, and process orders in a fast-paced environment. The role emphasizes customer service and product knowledge across plumbing, lighting, appliances, and related trades.

The position involves coordinating deliveries, managing inquiries, and maintaining accurate records. A 0-3 year background in sales or customer service is preferred, with strong communication and problem-solving skills