Sales Support Specialist

Insight Global; Atlanta (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an enthusiastic professional to support a top-performing Account Manager. This entry-level role involves providing administrative and customer service support, managing leads, and maintaining CRM systems. You will engage with consultants and clients, ensuring smooth operations and fostering relationships. This is a fantastic opportunity to kickstart your career in a dynamic environment where your contributions will be valued. If you are organized, motivated, and ready to make an impact, this role is for you!

Qualifications

• Strong organizational and interpersonal skills are essential for success.
• Experience with CRM systems is beneficial for managing customer relationships.

Responsibilities

• Support the Account Manager with administrative and customer service tasks.
• Generate leads and manage sales documents and reports.

Skills

Organizational Skills

Interpersonal Skills

Customer Service

Sales Support

Education

Bachelor's Degree

Tools

CRM Systems (P-Zone/Atlis)

Job description

About This Role: Insight Global is seeking an enthusiastic and motivated professional to support one of our top-producing Account Managers on a one-to-one basis. This role will be responsible for general sales, administrative, and consultant support. The ideal candidate will act as a liaison between our customers, consultants, account management and back-office functions. This role includes daily interactions with onsite consultants and customers and requires strong organizational and interpersonal skills.

What You’ll Do:

• Support the Account Manager with administrative and customer service tasks
• Generate and manage leads and call sheet targets
• Create and update sales documents, decks, and reports
• Use and maintain CRM systems and tools (P-Zone/Atlis)
• Attend and host meetings as needed with both external clients and internal teams
• Build and maintain relationships with Hiring Managers as an extension of the Account Manager
• Partner with Strategic Accounts to understand and help meet their expectations and priorities for account success
• Attend and contribute to field initiatives, sales events, morning Zone meetings, trainings, company/team calls, quarterly wraps, goals, and reports

Administrative Support:

• Coordinate with recruiters to manage paperwork, compliance, and payroll requirements for new hire onboarding
• Create and maintain systems to assist Account Manager in sales and recruiting related efforts, including but not limited to: candidate and consultant tracking, business pipeline documents, invoicing spreadsheets, etc.
• Perform various ad-hoc tasks such as creating org charts, SOWs, market research, managing ABOL accounts, running credit checks, processing write off approvals, and completing cyber trainings
• Assist with AM-specific tasks such as submitting expenses, mailbox management, sales activity documentation, and weekly statistics
• Partner with Evergreen to support advanced services within the AM’s portfolio as needed
• Manage and coordinate engagement activities for contractors, recruiters, and Account Managers in accordance with the outlined Engage structure/Consultant Roster
• Strategically leverage the Engage process to identify business, maintain a brand of care, and increase market share with our clients
• Prioritize accuracy of system end dates and contract ending emails
• Handle any consultant questions, issues, or escalations related to payroll, benefits, expenses, timesheets, etc.
• Ensure timely and proper entry, approval, verification, and commission releases as it pertains to timesheets

Additional Information: Local to Atlanta preferred

Seniority level: Entry level

Employment type: Full-time

Job function: Administrative and Customer Service

Industries: Staffing and Recruiting