Sales Support & Showroom Coordinator

Automatic Data Processing, Inc.; Vienna (VA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive Compensation

401K match up to 4%

Medical insurance

Vision insurance

Health Savings Account

Flexible Spending Accounts

Short Term and Long Term Disability

Employer‑paid life insurance

Voluntary Employee, Spouse and Child  

Critical Illness, Hospital Indemnity,

Tuition Reimbursement

Paid Time Off (PTO)

Job summary

Porcelanosa is seeking a Sales Support Administrator to join our team in the United States. You will provide crucial administrative support to sales reps, manage sample orders, schedule deliveries, and liaise with customers to ensure accurate information and timely responses.

The role requires experience with Salesforce or similar CRM systems, strong Microsoft Word/Excel skills, and a customer‑centric approach.

Qualifications

• Associate or bachelor’s degree in business administration, business management, or a related field preferred.
• Demonstrable experience in sales support administration, or similar.
• Experience with sales industry software like Salesforce and client relationship management (CRM) systems, or similar.

Responsibilities

• Follow up and respond promptly to customer inquiries, providing accurate information and minor product details.
• Schedule orders for delivery, confirm shipments, and provide tracking details to the appropriate party.
• File and manage sample orders; ensure all outgoing samples are properly processed.
• Assist in scheduling and coordinating sales meetings, customer appointments, and showroom events.
• Provide full administrative support to sales representatives, including freight quotes, stock checks, sample coordination, and resolving discrepancies.

Skills

Sales support experience

CRM software experience

Customer service skills

Excel proficiency

Microsoft Word proficiency

Education

Associate or bachelor’s degree in business administration or related field

Tools

Salesforce

CRM systems

Job description

Porcelanosa is seeking a Sales Support Administrator to join our team in the United States. You will provide crucial administrative support to sales reps, manage sample orders, schedule deliveries, and liaise with customers to ensure accurate information and timely responses.

The role requires experience with Salesforce or similar CRM systems, strong Microsoft Word/Excel skills, and a customer‑centric approach.