Design Consultant I

ADP, Inc.; Massachusetts; On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Competitive pay base + commission

401K match up to 4%

Medical insurance (3-tier)

Vision insurance

Health Savings Account

Flexible Spending Accounts

Disability insurance (Short/Long term)

Life insurance (employer-paid)

Tuition reimbursement

Paid Time Off

Job summary

Porcelanosa USA is seeking a Design Consultant for our Chestnut Hill showroom in MA. This full-time role focuses on design consultation, product selection, customer follow-up, and closing sales in tile, kitchen, bath, and surfaces.

You will work with homeowners, designers, and contractors to translate visions into real, high-end projects, while maintaining an organized showroom and staying current on product trends. Competitive compensation and robust benefits are offered.

Qualifications

• 2–3+ years of sales experience in tile, flooring, furniture, bathrooms, kitchens, surfaces, or related home/design industries.
• Strong customer service skills with the ability to guide customers, make recommendations, and close sales.
• Comfortable working with homeowners, designers, contractors, and trade professionals.
• Strong interest in interiors, materials, finishes, and design.
• Organized, detail-oriented, and able to follow up consistently.

Responsibilities

• Assist showroom customers by identifying project needs and recommending tile, bath, kitchen, and surface products.
• Guide customers through product selections, including color, texture, finish, format, application, and budget.
• Prepare quotes, proposals, product information, and follow up to help close sales.
• Build long-term relationships with homeowners, designers, contractors, and repeat showroom clients.
• Maintain an organized, clean, and visually appealing showroom with proper displays.
• Stay current on product knowledge, design trends, and Porcelanosa collections.
• Use CRM and internal systems to document customer activity, follow-ups, quotes, and opportunities.

Skills

Sales experience

Customer service

Communication skills

Team collaboration

Willingness to learn

Tools

CAD

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Ventas CHESTNUT HILL, Chestnut Hill, MA, US

30+ days ago Requisition ID: 1188

Job Title

Design Consultant (Full Time)

This is a showroom-based sales role focused on design consultation, product selection, customer follow-up, and closing sales within the tile, kitchen, bath, and surfaces industry.

About Porcelanosa

Porcelanosa is firmly positioned at the forefront of the Spanish and international markets thanks not only to our solid values of innovation and quality, but also the trust placed in our large team, made up of almost 5000 skilled professionals, and our commitment to the environment and stakeholders. Porcelanosa products are designed with people in mind, intended to make their lives better and featuring the finest state-of-the-art innovations. Boasting over 45 years of experience, Porcelanosa is present in more than 150 countries around the world. Our success is based on a unique business model, built on a solid corporate strategy.

Why Work for Porcelanosa?

At Porcelanosa, precision, reliability, and excellence are at the core of everything we do—including our retail sales operations. As a Design Consultant, you’ll have the opportunity to work with high-end products, collaborate with a creative and supportive team, and transform clients’ visions into reality. If you’re detail-oriented, organized, and eager to grow your career in a fast-paced, collaborative environment, this role offers the perfect opportunity. Join us and become part of a mission-driven team that values integrity, innovation, and continuous improvement.

What We Offer

• Competitive Compensation - Base salary plus commission opportunities
• 100% 401K match up to 4%
• 3-tier medical insurance
• Vision insurance
• Health Savings Account
• Flexible Spending Accounts
• Short Term and Long-Term Disability
• Employer-paid life insurance
• Voluntary Employee, Spouse and Child Life Insurance
• Critical Illness, Hospital Indemnity and Accident Insurance
• $3,000 Tuition Reimbursement
• Paid Time Off (PTO)

Key Responsibilities

• Assist retail, trade, and design customers in the showroom by identifying their project needs and recommending tile, bath, kitchen, and surface products.
• Guide customers through product selections, including color, texture, finish, format, application, and budget.
• Prepare quotes, proposals, product information, and follow up with customers to help close sales.
• Build long-term relationships with homeowners, designers, contractors, and repeat showroom clients.
• Maintain an organized, clean, and visually appealing showroom, ensuring displays, samples, and product areas are properly presented.
• Stay current on product knowledge, design trends, applications, technical basics, and Porcelanosa collections.
• Handle incoming showroom calls, customer inquiries, order follow-ups, and basic customer service issues.
• Support inventory awareness, sample organization, and coordination with the warehouse or operations team when needed.
• Use CRM and internal systems to document customer activity, follow-ups, quotes, and opportunities.
• Other duties as assigned.

What You Bring to the Team

• 2-3+ years of sales experience in tile, flooring, furniture, paint, bathrooms, kitchens, surfaces, interior design, or a related home/design industry.
• Strong customer service skills with the ability to guide customers, make recommendations, and close sales.
• Comfortable working with homeowners, designers, contractors, and trade professionals.
• Strong interest in interiors, materials, finishes, and design.
• Organized, detail-oriented, and able to follow up consistently.
• Stable work history preferred; we are looking for someone committed to growing with the team.
• Ability to work independently while contributing to a team-oriented showroom environment.
• Positive attitude, strong work ethic, and willingness to learn technical product details.
• Ability to lift and handle samples as needed.
• CAD or design software experience is a plus, but not required.

Commitment to Inclusion

Porcelanosa provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

At Porcelanosa, we believe in a skills-first approach to recruitment and employment. This means focusing on what you can do and how you can grow, rather than traditional metrics alone. We are committed to adhering to anti-exclusion practices, removing barriers to access, and enhancing opportunities for all individuals based on merit and potential. Your skills, experiences, and perspective are valuable—and we want to empower you to make your mark here with us.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods of standing and walking throughout the showroom.
• Ability to bend, stoop, and reach to access products and samples.
• Lift, carry, or move materials and product samples over 50 lbs.
• Use of hands and fingers to handle samples, operate a computer, and create design layouts.
• Visual acuity to review design plans, color swatches, and detailed product information.

Schedule:

8-hour shifts

Porcelanosa offer is contingent upon:

Proof of legal authorization to work in the United States for Porcelanosa, which will be confirmed by E-Verify within three business days of your hire date.