Sales Support Representative

Revision Skincare®; United States; On-site; USD 50,000 - 75,000; Full time

Job summary

Revision Skincare® is seeking a Sales Support Representative (SSR) to support BDMs in its highest-potential markets. This field-based role operates across clusters, handling education, onboarding, and account-level activity between visits.

Based in the Florida or Carolinas regions, the SSR travels within an assigned cluster, leads in-office trainings, coordinates new account openings, and conducts territory analytics to nurture growth and maintain account momentum.

Qualifications

• 1-3 years of experience in medical aesthetics, dermatology, or professional skincare sales, sales support, or account coordination.
• Ability to manage multiple accounts and priorities across more than one territory.
• Comfort with basic sales and territory analytics (CRM data, account-level reporting).
• Strong presentation and in-office training skills; comfortable leading education sessions for practice staff and patients.

Responsibilities

• Education & Events: Lead in-office education trainings and patient events for supported accounts, reinforce protocol adherence and product knowledge among staff.
• Account Development & Onboarding: Coordinate new account openings, onboarding logistics and eCommerce site setup.
• Lead Generation & Analytics: Drive lead generation in the assigned cluster; conduct territory analytics to identify opportunities and risk.
• BDM Support: Act as the BDM's forward presence in the cluster between field visits; escalate issues with context.

Skills

Account coordination

CRM analytics

Presentation & training

Travel readiness

Tools

CRM software

Job description

Reports to: Business Development Manager (BDM)

Position Type: Full-time

Location: Field-based must reside within one of the assigned Territories (Florida or Carolinas); travel within assigned cluster required.

About the Company

Revision is a leader in the medical aesthetics industry, dedicated to providing innovative solutions and exceptional service to our clients. Our mission is to enhance the beauty and confidence of our customers through advanced skincare products and education. We foster a culture of collaboration, integrity, and continuous improvement, ensuring that our team members thrive in a supportive environment.

About the Role

The Sales Support Representative (SSR) is a field-based role created to extend BDM capacity in Revision's highest-density, highest-potential markets. The SSR is deployed against clusters of territories with strong penetration of medical aesthetics (MA) practices and above-average growth potential - today, and is responsible for the day-to-day account support, education, and analytics work that keeps those accounts growing between BDM visits. This is not a standalone territory-owner role. The SSR supports 2-3 territories within an assigned cluster. The SSR works inside an assigned BDM's book of business, taking on defined account-level responsibility - while the BDM retains overall territory ownership, strategy, and accountability for the full territory quotas.

Responsibilities

• Education & Events
• Lead in-office education trainings and patient events for supported accounts, reinforcing protocol adherence and product knowledge among practice staff.
• Support seasonal activation programming (e.g., in-office contests, bounce-back programs, Revision Takeover events) at the account level.
• Account Development & Onboarding
• Coordinate new account openings, including onboarding logistics and eCommerce site setup, ensuring accounts are transaction-ready quickly.
• Hold account-level responsibility for a defined set of accounts within the BDM's territory.
• Lead Generation & Analytics
• Drive lead generation activity across the assigned cluster, working from territory and account data to prioritize outreach.
• Conduct territory analytics to identify white space, at-risk accounts, and cross-sell opportunity, feeding findings back to the BDM.
• BDM Support
• Act as the BDM's forward presence in the cluster between field visits, maintaining account momentum and relationship continuity.
• Escalate account risk, competitive activity, or service issues to the BDM promptly and with context.

Qualifications

• 1-3 years of experience in medical aesthetics, dermatology, or professional skincare sales, sales support, or account coordination.
• Demonstrated ability to manage multiple accounts and priorities across more than one territory simultaneously.
• Comfort with basic sales and territory analytics (CRM data, account-level reporting) to inform day-to-day prioritization.
• Strong presentation and in-office training skills; comfortable leading education sessions for practice staff and, at times, patients.
• Valid driver's license and ability to travel regularly within an assigned multi-territory cluster.

Preferred Skills

• Prior experience in a professional skincare or aesthetics inside-sales, sales support, or coordinator role.
• Familiarity with eCommerce account setup and onboarding workflows for professional/medical channel accounts.
• Experience supporting or partnering with a field sales manager, territory manager, or BDM equivalent role.