Sales Support Representative

Stauffer Safety; Pennsylvania; Hybrid; USD 25,000 - 33,000; Full time

Job summary

Stauffer Glove and Safety is seeking a Sales Support professional in Macungie, PA to support the Outside Sales team with timely quotes and research on requested products. You will communicate with internal and external stakeholders while managing accounts and bids.

The ideal candidate has 1–3 years in account management, proficient in Microsoft Office, and strong problem-solving and teamwork abilities to ensure accurate proposals and effective customer service.

Qualifications

• High school diploma or GED required.
• Strong verbal and written communication skills essential.

Responsibilities

• Collaborate with outside sales team and customer service representatives.
• Provide timely quote requests for potential and existing accounts.
• Deliver outstanding account management and customer service to customers.
• Address issues with product-offer alternates and research alternatives for quality and cost.
• Assist Bid Analysts on current or potential customer bid proposals as needed.
• Negotiate pricing with vendors to obtain favorable terms.

Skills

Communication

Excel

MS Word

Problem solving

Teamwork

Account management

Order entry/quoting

Education

High School diploma or GED

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Hourly Professional Macungie, PA, US

Summary/Objective

The Sales Support position is responsible for supporting our Outside Sales team. They are responsible for providing timely and accurate proposals and quotes, conducting effective research on requested products and effectively communicate with all internal and external stakeholders.

Key Assignments Include:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work directly and collaborate with outside sales team and customer service representatives.
• Provide timely quote requests for potential and existing accounts.
• Provide outstanding account management and customer service to customers.
• Address any issues with product-offer alternates, research discontinued product options to ensure quality and cost effectiveness of alternatives.
• Provide assistance to Bid Analysts on any current or potential customer bid proposals as needed.
• Work with vendors to negotiate pricing on products.

Minimum Qualifications

• Minimum requirement of High School diploma or GED
• Strong oral and written communication skills

The Ideal Candidate will preferably possess the following experience and qualities:

• Minimum demonstrated experience of 1-3 years’ experience in account management, preferably in a large multi-location distributor. Experiencing servicing large multi-location accounts.
• Proficient in Microsoft office, including Excel and MS Word.
• Ability to problem solve effectively
• Ability to work with multiple teams.
• Prior experience in order entry, quoting and problem resolution

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk; Ability to sit for long periods of time at a desk. Frequent use of hands to operate the computer and phone; must be able to have the ability to occasionally lift office products and supplies, up to 25lbs.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 4:30 p.m.

Travel

No travel is expected for this position.

Work Authorization/Security Clearance

Position requires the individual to be able to work in the United States. This position would not be eligible for visa sponsorship.

AAP/EEO Statement

Stauffer Glove and Safety is an EEO/AA/Female/Minority/Veteran/Disability Employer

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.