Sales Support Professional

Siemens Healthineers AG; United States; On-site; USD 75,000 - 103,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance (long-term and短)

Paid parking/public transportation

Paid time off

Paid sick and safe time

Job summary

Siemens Healthineers is seeking a Sales Support Professional to provide order logistics and administrative support for our Molecular Imaging division in Hoffman Estates, Illinois.

You will manage SAP orders, coordinate with domestic and international sales teams, and partner with Production Planning to ensure on-time releases and accurate shipments. This role suits detail-oriented, customer-focused professionals who thrive in fast-paced environments.

Qualifications

• Bachelor’s degree or equivalent experience.
• Strong attention to detail, analytical ability, and organizational skills.
• Excellent written and verbal communication skills.
• A proactive, customer-focused approach to problem-solving.

Responsibilities

• Reviewing, revising, and processing system and accessory orders in SAP accurately and within established timelines.
• Maintaining consistent communication with domestic and international sales organizations to manage orders across your assigned geographic territory.
• Partnering with Production Planning to ensure orders are released accurately and on time to support complete and timely shipments.
• Troubleshooting installation-related inquiries and supporting the parts-replacement process for the Factory Installation Team.
• Ensuring all shipped-order activity is invoiced accurately and promptly.
• Monitoring and maintaining the order backlog and proactively addressing potential issues or delays.
• Preparing reports on order activity to support departmental and management reporting needs.
• Collaborating with team members and cross-functional partners to maintain a high level of efficiency, teamwork, and customer service.

Education

Bachelor’s degree or equivalent experience

Tools

SAP SD

Microsoft Excel

Adobe Acrobat

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Siemens Healthineers is seeking a Sales Support Professional to provide order logistics and administrative support for our Molecular Imaging division in Hoffman Estates, Illinois.

In this role, you will manage system and accessory orders from initial processing through production release, shipment, and invoicing. You will collaborate with domestic and international sales organizations, Production Planning, and Factory Installation teams to help ensure orders are accurate, complete, and delivered on time. This is an excellent opportunity for a detail-oriented and customer-focused professional who enjoys coordinating complex orders, solving problems, and working across multiple teams in a fast-paced environment.

You are responsible for:

• Reviewing, revising, and processing system and accessory orders in SAP accurately and within established timelines.
• Maintaining consistent communication with domestic and international sales organizations to manage orders across your assigned geographic territory.
• Partnering with Production Planning to ensure orders are released accurately and on time to support complete and timely shipments.
• Troubleshooting installation-related inquiries and supporting the parts-replacement process for the Factory Installation Team.
• Ensuring all shipped-order activity is invoiced accurately and promptly.
• Monitoring and maintaining the order backlog and proactively addressing potential issues or delays.
• Preparing reports on order activity to support departmental and management reporting needs.
• Collaborating with team members and cross-functional partners to maintain a high level of efficiency, teamwork, and customer service.

This position may suit you best if:

• Order management, production scheduling, invoicing, or a related business process.
• SAP Sales and Distribution (SAP SD), Microsoft Excel, and Adobe Acrobat.
• Managing detailed order information while maintaining accuracy and meeting deadlines.
• Communicating effectively with domestic and international colleagues and customers.
• Analyzing issues, identifying solutions, and escalating concerns when appropriate.
• Working proactively, taking initiative, and contributing effectively within a collaborative team environment.
• Balancing independent decision-making with a willingness to seek guidance when needed.

Required Qualifications:

• Bachelor’s degree or equivalent experience.
• Strong attention to detail, analytical ability, and organizational skills.
• Excellent written and verbal communication skills.
• A proactive, customer-focused approach to problem-solving.
• Ability to work effectively both independently and as part of a cross-functional team.

Who we are:

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision‑making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page.

The base pay range for this position is: $75,180 - $103,378

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term and short-term disability insurance
• Paid parking/public transportation
• Paid time off
• Paid sick and safe time

Equal Employment Opportunity Statement:

Siemens Healthineers is an Equal Opportunity and affirmative action employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the law: Applicants and employees are protected under Federal law from discrimination.

Reasonable Accommodations:

Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here.

California Privacy Notice:

California residents have the right to receive additional notices about their personal information.

Export Control:

A successful candidate must be able to work with controlled technology in accordance with US export control law. It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.

Data Privacy:

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously.

Our culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.