Supply Chain Specialist – Customer Logistics & Materials Planning

Siemens Healthineers in; Knoxville (TN); On-site; USD 59,000 - 82,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Long-term and short-term disability

Paid parking/public transportation

Paid time off

Paid sick and safe time

Job summary

Siemens Healthineers AG is seeking a detail-oriented Supply Chain Specialist to support customer delivery operations, materials planning, and logistics coordination. You will ensure the smooth flow of materials between customers, production, and external supply centers, while optimizing inventory levels and processes to balance reliability and cost.

The role requires strong organizational, analytical, and problem-solving skills, with collaboration across multiple functions to meet delivery

Qualifications

• Bachelor's degree in supply chain or related field or equivalent experience.
• Experience in supply chain operations, production planning, materials management, logistics, or order fulfillment.
• Strong analytical, organizational and problem-solving skills.
• Proficiency with Microsoft Excel and other MS Office apps.
• Excellent communication and interpersonal abilities.
• Ability to manage competing priorities in dynamic environments.

Responsibilities

• Coordinate customer orders, production requirements, and delivery schedules to ensure timely fulfillment.
• Monitor finished goods inventory and optimize stock coverage to minimize shortages and costs.
• Track delivery schedules and coordinate corrective actions to ensure on-time deliveries.
• Maintain master data and support EDI/Web EDI implementations to improve data flow.
• Collaborate across manufacturing, logistics, and IT to drive process improvements.

Skills

Analytical skills

Organizational skills

Problem-solving

Excel proficiency

Communication skills

Interpersonal skills

Prioritization

Education

Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or related field

Tools

SAP

EDI/Web EDI

MRP systems

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

At Siemens Healthineers, we are seeking a detail-oriented and proactive Supply Chain Specialist to support customer delivery operations, materials planning, and logistics coordination.

In this role, you will be responsible for ensuring the efficient flow of materials and information between customers, production operations, and external supply centers. You will play a key role in maintaining reliable customer deliveries, optimizing inventory levels, and improving supply chain processes while balancing operational efficiency and cost effectiveness.

The ideal candidate will bring strong organizational skills, analytical problem‑solving abilities, and a customer‑focused mindset, with the ability to collaborate across multiple functions to ensure seamless supply chain execution.

You are responsible for:

Customer Order Management & Production Coordination

• Managing and coordinating customer orders, production requirements, and delivery schedules to ensure timely and accurate fulfillment.
• Creating, adjusting, and monitoring production orders and material call‑offs based on customer demand, production capacity, and available resources.
• Collaborating with production teams to align manufacturing schedules with customer requirements and delivery commitments.
• Identifying potential supply disruptions and implementing proactive solutions to maintain delivery reliability.

Inventory Management & Supply Chain Optimization

• Monitoring finished goods inventory, stock levels, and supply coverage to maintain optimal inventory availability.
• Analyzing inventory requirements and recommending corrective actions to minimize shortages, excess stock, and unnecessary costs.
• Coordinating with external supply centers to maintain consistent product availability while optimizing inventory and transportation expenses.
• Supporting continuous improvement initiatives focused on inventory efficiency, resource utilization, and overall supply chain performance.

Logistics & Delivery Operations

• Monitoring delivery schedules, shipment activities, and order fulfillment performance to ensure on‑time customer deliveries.
• Tracking delivery quantities and deadlines, identifying potential delays, and coordinating corrective actions with relevant stakeholders.
• Supporting the development and improvement of logistics, transportation, and packaging processes to enhance delivery efficiency and reduce operational costs.
• Coordinating timely dispatch and invoicing of finished goods to support accurate order fulfillment and financial processes.

Systems, Data Management & Process Improvement

• Maintaining accurate master data, customer delivery information, and logistics records across relevant supply chain systems.
• Supporting the implementation and optimization of Electronic Data Interchange (EDI) and Web EDI processes to improve information flow between internal teams and external partners.
• Collaborating with logistics, production planning, IT, and other stakeholders to improve system accuracy and operational workflows.
• Identifying opportunities to streamline processes, reduce costs, and improve overall supply chain visibility.

Cross‑Functional Collaboration & Project Support

• Participating in new product introductions, production start‑ups, and product phase‑out activities to ensure effective materials and logistics planning.
• Partnering with manufacturing, logistics, customer service, and external supply chain stakeholders to resolve operational challenges.
• Communicating proactively with internal and external partners regarding supply availability, delivery schedules, and potential risks.
• Contributing to a collaborative, customer‑focused environment that supports operational excellence and continuous improvement.

Required Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or a related field, or equivalent relevant experience.
• Experience in supply chain operations, production planning, materials management, logistics, or customer order fulfillment.
• Understanding of inventory management, production scheduling, and supply chain processes.
• Strong analytical, organizational, and problem‑solving skills.
• Proficiency with Microsoft Office applications, particularly Excel.
• Strong communication and interpersonal skills, with the ability to collaborate across functional teams.
• Ability to manage competing priorities and respond effectively to changing customer and production requirements.

Preferred Qualifications

• Experience working in a manufacturing, industrial, or regulated production environment.
• Familiarity with ERP systems such as SAP or similar enterprise platforms.
• Experience with Electronic Data Interchange (EDI), Web EDI, or automated order management processes.
• Knowledge of inventory optimization, materials requirements planning (MRP), and production scheduling.
• Experience coordinating with external suppliers, distribution centers, or logistics providers.
• Familiarity with continuous improvement methodologies and supply chain performance metrics.
• Experience supporting new product introductions, production ramp‑ups, or product phase‑out activities.

Who we are

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision‑making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan.
• life insurance
• long‑term and short‑term disability insurance
• paid parking/public transportation
• paid time off
• paid sick and safe time.

The base pay range for this position is:

$59,480 - $81,785

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company’s plan. Commissions are based on individual performance and/or company performance.

Equal Employment Opportunity Statement:

Siemens Healthineers is an Equal Opportunity and Affiantive Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law:

Applicants and employees are protected under Federal law from discrimination. To learn more, click here.

Reasonable Accommodations:

Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at [e-mail]. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

California Privacy Notice:

California residents have the right to receive additional notices about their personal information. To learn more, click here.

Export Control:

“A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”

Data Privacy:

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.