Sales Support & Pre-Sales Coordinator

MGC Diagnostics; Minneapolis (MN); On-site; USD 42,000 - 64,000; Full time

Job summary

MGC Diagnostics in Minneapolis seeks a Sales Support Coordinator to work with the Sales teams and customers, providing pre-sale and post-sale support to meet sales objectives and ensure customer satisfaction.

The role involves coordinating domestic and international activities, preparing proposals, maintaining Salesforce data, and ensuring accurate pricing and product information for orders, with strong emphasis on teamwork and timely delivery.

Qualifications

• Minimum of a high school diploma and 1-2 years experience in a sales support, customer service or marketing or equivalent experience.
• Ability to effectively communicate in English. Excellent written and verbal communication skills and interpersonal skills.
• Above average computer proficiency in Microsoft Office Suite.
• Detail oriented and able to prioritize to manage many tasks at one time.
• Flexibility, adaptability and personality to be able to maintain professionalism under deadlines.

Responsibilities

• Provides effective pre- and post-sale support to field sales consultants to achieve objectives and satisfaction.
• Screens prospects and assists in preparing introductory information and letters for potential customers.
• Prepares and distributes system sales proposals using pre-approved formats, descriptions, and prices in the MRP system.
• Assists selling additional features, services or equipment as requested by field sales consultants.
• Maintains proposal, quote, and pricing documentation for domestic and international customers.

Skills

English communication

Time management

Multitasking

Interpersonal skills

Detail oriented

Education

High school diploma

Bachelor’s degree preferred

Tools

Salesforce

MRP system

Microsoft Office Suite

Job description

MGC Diagnostics in Minneapolis seeks a Sales Support Coordinator to work with the Sales teams and customers, providing pre-sale and post-sale support to meet sales objectives and ensure customer satisfaction.

The role involves coordinating domestic and international activities, preparing proposals, maintaining Salesforce data, and ensuring accurate pricing and product information for orders, with strong emphasis on teamwork and timely delivery.