Sales Support & Operations Specialist

ManpowerGroup; Mount Clemens (MI); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Health insurance

401(k)

Job summary

ManpowerGroup is seeking a Sales Support Specialist in Novi, MI to support the Sales Operations team. The role focuses on PO processing, order entry, status tracking, and COS liaison activities to ensure smooth sales transactions.

The ideal candidate has 3+ years in sales support or order management, strong communication, and proficiency with Salesforce and Microsoft Office. Competitive hourly pay and a Monday–Friday schedule are offered.

Qualifications

• Degree in Business Administration, Sales Operations, Marketing or related field, or equivalent work experience.
• At least 3 years of experience in sales support, customer service, or order management.
• Proficiency with CRM platforms such as Salesforce and Microsoft Office applications.
• Strong organizational skills and ability to manage multiple priorities effectively.
• Excellent written and verbal communication skills.

Responsibilities

• Coordinate purchase order processing and manage order entry activities with internal stakeholders.
• Track order status and proactively communicate updates through fulfillment and delivery stages.
• Serve as the primary liaison for Customer Operations & Support (COS) activities related to sales transactions.
• Facilitate training registrations and scheduling for customers and internal teams.
• Create and coordinate service requests, ensuring timely follow-up and communication with relevant teams.

Skills

Customer service

Communication

Organizational skills

Order management

Education

Associate's or Bachelor's degree in Business Administration, Sales Operations, Marketing, or related field

Tools

Salesforce

Microsoft Office

Job description

ManpowerGroup is seeking a Sales Support Specialist in Novi, MI to support the Sales Operations team. The role focuses on PO processing, order entry, status tracking, and COS liaison activities to ensure smooth sales transactions.

The ideal candidate has 3+ years in sales support or order management, strong communication, and proficiency with Salesforce and Microsoft Office. Competitive hourly pay and a Monday–Friday schedule are offered.