Sales Support & Operations Specialist

Tsg; Chicago (IL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Year-end bonus

Medical insurance

Dental insurance

Life insurance

AD&D insurance

Paid holidays

401(k)

Career growth

Job summary

Titan Security in Chicago is hiring a Sales Support Administrator to keep deals and client accounts moving smoothly. You will manage client documentation, coordinate internally, and keep Salesforce data up to date while ensuring compliance.

This role requires a detail-oriented, organized professional who communicates clearly, meets deadlines, and thrives in a fast-paced environment supporting multiple stakeholders.

Qualifications

• Post-secondary degree preferred.
• 1-2 years of administrative support, operations coordination, customer service, or related roles.
• Ability to obtain a valid PERC.
• English reading/writing/speaking proficiency.
• Proficiency in Microsoft Office; Salesforce and ServiceNow familiarity helpful.

Responsibilities

• Act as a liaison between Sales, Sales Enablement, Operations, client representatives, and vendors.
• Monitor contract terms and COIs for compliance and risk management.
• Support Proposal and Rebid Specialists with RFP responses and current client needs.
• Coordinate temporary or surge security services with field operations.
• Maintain relationships with third-party providers and subcontractors.
• Coordinate catering, meeting logistics, and onsite events.

Skills

Attention to detail

Organization

Communication

Multitasking

English proficiency

Education

Post-secondary degree

Tools

Microsoft Office

Salesforce

ServiceNow

Job description

Titan Security in Chicago is hiring a Sales Support Administrator to keep deals and client accounts moving smoothly. You will manage client documentation, coordinate internally, and keep Salesforce data up to date while ensuring compliance.

This role requires a detail-oriented, organized professional who communicates clearly, meets deadlines, and thrives in a fast-paced environment supporting multiple stakeholders.