Sales Support (Flooring/Wall Tile/Countertops)

ISI Design and Installation Solutions, INC.; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Short- and long-term disability

Life insurance

Flexible time off

8 paid holidays

Pet insurance

Job summary

Interior Logic Group, Inc. in Phoenix, AZ is seeking a Sales Support Associate to assist with bids, pricing, and program management for Flooring, Countertops, Window Coverings, and Wall Tile. You will work with Account Managers and clients to ensure accurate quotes and documented processes.

This role emphasizes collaboration, process improvement, and training, with opportunities to contribute to design tools, SAP-based workflows, and ongoing product programs.

Qualifications

• High school diploma or GED required.
• Associate’s or Bachelor’s Degree in Business, Construction Management, or a related field.
• Residential construction industry experience preferred.
• Experience with SAP for material planning and production control.

Responsibilities

• Support bid and pricing processes with cost sheets and market strategies.
• Create quotes for models, residential construction, and special projects.
• Assist in maintaining client programs for Flooring, Countertops, Window Coverings and Wall Tile.
• Support sales operations, documentation, and process improvements.

Skills

Strong communication

Interpersonal skills

Analytical problem solving

Organizational skills

Excel

Teamwork

Attention to detail

Independent work

Microsoft Office

Education

High school diploma or GED

Associate or Bachelor’s in Business/Construction Mgmt

Tools

SAP

Job description

Summary

The Sales Support Associate is responsible for generating bids using material cost sheets, scopes of work, and market strategies. This role works collaboratively with both internal and external stakeholders to ensure accurate pricing, consistent documentation, and effective execution of the company’s sales growth strategy. The Sales Support Associate plays a key role in maintaining product programs, preparing bids, and supporting sales operations for flooring, countertops, wall tile, and window coverings while serving as a resource for sales teams and supporting ongoing process improvement and training initiatives.

Bid & Pricing Support

• Generate bids using material cost sheets, scopes of work, and market strategies.
• Create custom quotes for models, residential construction, non-standard options, and special projects.
• Perform cost and margin analysis for product categories.
• Compile standard and optional upgrade collateral per builder specifications.

Program & Product Management

• Maintain client programs for Flooring, Countertops, Window Coverings, and Wall Tile.
• Develop and maintain wall tile designs in accordance with client requirements.
• Maintain Client SharePoint portals and product inventory for assigned accounts.
• Configure proprietary design tools to quote customers in the design center.

Systems & Documentation

• Create community kickoff documentation, ZBIDs, and floor plans in SAP.
• Create and maintain all related support documents for assigned product categories.
• Build and maintain digital forms for Design Studio Associates and clients.
• Utilize analytical, word processing, architectural, PDF, and publishing software for daily operations.

Collaboration & Customer Support

• Build strong working relationships with Account Managers and client contacts.
• Work collaboratively in a team environment, assisting peers during peak workload periods.
• Participate in customer-facing interactions as required.

Training & Subject Matter Expertise

• Assist with the training and onboarding of new team members.
• Serve as a subject matter expert (SME) in Sales Support processes and systems.
• Develop and deliver training programs and standard operating procedures (SOPs) for new and existing staff.
• Mentor team members, supporting skill development and process consistency.
• Perform other duties as assigned.

Education & Experience

• High school diploma or GED required.
• Minimum 1–3 years of applicable job experience preferred.
• Associate’s or Bachelor’s Degree in Business, Construction Management, or a related field.
• Residential construction industry experience preferred.
• Experience with SAP (Systems, Applications, and Products) for material resource planning and production control.

Skills & Competencies

• Strong written and verbal communication skills.
• Excellent interpersonal skills to build and maintain professional relationships with builders, vendors, and internal teams.
• Ability to communicate effectively and courteously with customers and colleagues.
• Strong analytical and problem-solving skills with the ability to identify and resolve issues proactively.
• Sound judgment and decision-making skills; includes appropriate stakeholders in decision processes.
• Highly organized with the ability to manage tracking systems and maintain accurate records.
• Proficiency in internet navigation, spreadsheets, word processing, and order processing systems.
• Proficiency in Microsoft Office, especially Excel (pivot tables, lookups, data analysis).
• Ability to work independently and exercise good judgment to deliver accurate results.
• Strong organizational skills and attention to detail with the ability to manage multiple priorities.
• Excellent verbal, presentation, and written communication skills; ability to clearly document complex processes.
• Strong interpersonal and teamwork skills with flexibility to collaborate across all organizational levels.
• Takes ownership and consistently closes loops without prompting.
• Thorough knowledge of all available company products and installation processes.
• Experience with industry or builder programs.

Physical Requirements

• Ability to sit for extended periods and operate standard office equipment, including computers and keyboards.

Work Environment

• Work performed primarily in an office environment with regular collaboration across teams and departments.

If you like working with a growing close knit team and helping home owners design the home of their dreams, come build your career with us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.

Powered by its award-winning technology platform

Interior Logic Group, Inc. is the largest national provider of interior design and finish solutions to the building industry. Our scalable solutions increase customer profitability, improve construction quality, and reduce cycle times- with our team deeply focused on providing an exceptional customer experience. We provide installation services and supply chain management for a diverse range of single family, multifamily, commercial, and repair and remodel customers. People choose to build their careers at ILG because of our passionate team, company culture, flexible work options, and growth opportunities. We invest in our workforce to help them achieve great things both personally and professionally, offering wide-reaching benefits from healthcare support to financial well-being.

Check out some of our top benefits we have to offer:

At our company, we believe in supporting your health, your goals, and your future. That’s why we offer a comprehensive benefits package designed with flexibility and well-being in mind:

• Medical, dental, and vision coverage, including multiple plan options to fit your needs, covering both physical and mental health
• 401(k) with company match
• short- and long-term disability
• life insurance
• and access to a Flexible time off, 8 paid holidays, and additional leave benefits so you can recharge, rest, and focus on what matters most
• Access to supplementary optional benefits, including a company-sponsored weight loss management program and pet insurance

With over 200 locations throughout the United States, including 100+ Design Studios, there are opportunities to learn, grow, and reach your full potential!

For more information about Interior Logic Group, visit www.interiorlogicgroup.com.

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