Customer Procurement and Sales Specialist

Misumi USA; Olathe (KS); On-site; USD 27,552 - 35,817; Full time

Benefits offered by this job

Comprehensive medical, vision, and dental benefits

401(k) Plan with match

Paid Time Off and Paid Holidays

Job summary

A leading automation components supplier is seeking an individual for sales and customer support in Olathe, Kansas. This role involves researching customer needs, managing shipments, and providing top-notch customer service. Ideal candidates should be bilingual in Japanese and English, possess strong communication skills, and have a bachelor's degree. Revenue and growth opportunities are accompanied by a competitive pay rate and comprehensive benefits package, ensuring a supportive team-oriented culture.

Qualifications

• Bachelor’s Degree preferred.
• Highly proficient in business communications.
• Ability to lift up to 20 pounds in a manufacturing environment.

Responsibilities

• Research customer demand and draft new service offerings.
• Manage shipments and ensure on-time delivery.
• Obtain and respond to quotes with urgency.

Skills

Bilingual Japanese/English

Strong problem-solving abilities

Outstanding customer relationship skills

Proficient in Microsoft Office Suite

Education

Bachelor’s Degree

Past sales experience

Job description

Job Responsibilities

Sales and Partnership Expansion

• Research and understand customer demand
• Draft new service offerings and support and/or lead delivering proposal directly to the customer
• Create and share materials that facilitate the expansion of our partnership with the customer to increase sales and strengthen the relationship

Customer Support

• Must embody at all times supervisor customer support with laser focus on quality, cost, time and customer priorities
• Obtain and respond to quotes according to customer requirements via phone and email with a sense of urgency
• Manage shipment or ordered products to ensure on-time or earlier delivery against commitment dates
• Communicate product shipping schedules when requested by customer
• Support compliance to quality and work, if needed, with the customer service and procurement teams on quality claims

Competency Requirements

• Bachelor’s Degree preferred
• Highly proficient and consummately professional in business email and all forms of communications
• Bilingual Japanese/English- must be able to speak and write
• Pas sales experience
• Strong problem-solving and critical thinking abilities
• Outstanding ability establishing, building, and maintaining customer relationships
• Proficient in Microsoft Office Suite (Outlook, Excel, Word, etc.)
• Ability to walk, stand, lift up to 20 pounds and bend in a manufacturing environment

What We Can Do For You

MISUMI will provide the training you need to be successful in this role, as well as opportunities for growth and innovation in our team-oriented company culture. We have outstanding benefits and retirement plans that allow you to focus on successfully doing your job and exceeding customer expectations and the excitement that comes with growth. The part that matters most is you!

MISUMI is the most comprehensive and user-friendly resource for factory automation components. With a vast selection of 80 sextillion standard and customized parts, MISUMI is an unmatched, one stop shop to meet customer specifications. We're committed to empowering customers to do incredible design work incredibly fast. We also are committed to our employees and are proud recipients of numerous Comparably awards honoring our President and our company culture.

Pay Rate: $20.00 - $26.00 per hour plus incentive

This is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location and prevailing minimum wage, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Benefits Offered

We offer a comprehensive package of benefits including Medical (HMO/PPO/HDHP), Vision, Dental, Life (Basic and AD&D), Disability (STD and LTD), Legal, and Pet Insurance Plans, 401(k) Plan with match, Commuter Transit Benefits, Employee Resource (EAP and GEAS) Plans, Fitness Club Membership, Tax Savings (HAS and FSA) Plans, Parental Leave, Paid Time Off, and Paid Holidays.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation for any particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Applicants must currently be authorized to work in the United States on a full-time basis. Sponsorship for work authorization is not available.

MISUMI is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity, or any other protected status under applicable law.

FOR CALIFORNIA RESIDENTS: MISUMI USA, Inc. (“MISUMI”) complies with the California Consumer Privacy Act (“CCPA”), California Privacy Rights Act (“CPRA”), and other applicable privacy laws. We may collect the following categories of personal information for purposes of the application and hiring process: name and contact information (phone number; mailing address; email address(es)); education and qualifications; employment history and experience; LinkedIn profile; and other information voluntarily provided by the applicant. Under the CCPA and CPRA, California residents have the right to know, correct, delete, and/or limit the use of certain information collected by MISUMI. For further information, see our full privacy policy at https://us.misumi-ec.com/careers/privacy/california-privacy-rights/. If you have any concerns, please send an email to [e-mail].