Sales Support & Data Coordinator

Whitecap; Des Moines (IA); On-site; USD 42,000 - 54,000; Full time

Job summary

White Cap is seeking an administrative support professional to assist the Sales Support Supervisor and sales team. The role focuses on high level administrative and technical support, including preparing reports, compiling statistics, and updating accounts and jobsite information.

You will help ensure commissions are correctly credited and data is kept up to date. The position involves field support with the sales team, handling inquiries, and processing commission adjustments as needed.

Qualifications

• HS Diploma or GED strongly preferred.
• Generally 2-5 years of experience in area of responsibility.
• Specialized skills training/certification may be required.

Responsibilities

• Take incoming calls and provide information to callers or transfer call to appropriate individuals.
• Ensure incoming emails to sales support inbox are handled within a timely manner.
• Review and track sales team inquiries, complaints, improvement ideas, etc.
• Supports the sales team by researching orders and order status to ensure commissions are credited to the correct salesperson. Submits commission transfer adjustments when necessary to correct sales rep assignments.
• Interface with sales team to ensure that account and jobsite assignments are assigned correctly and as requested.
• Assist sales team in the field with submitting commission adjustments and tracking of these adjustments.

Education

HS Diploma or GED

Job description

White Cap is seeking an administrative support professional to assist the Sales Support Supervisor and sales team. The role focuses on high level administrative and technical support, including preparing reports, compiling statistics, and updating accounts and jobsite information.

You will help ensure commissions are correctly credited and data is kept up to date. The position involves field support with the sales team, handling inquiries, and processing commission adjustments as needed.