Sales Support & Customer Success Coordinator

Quirch Foods, LLC; San Antonio, Northern (TX, KY); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Prescription DrugPlan

401K savings Plan

Paid Holidays

Personal Time off

Employee Discounts

Job summary

Quirch Foods, LLC is seeking a customer service/account support professional to impact the complete supply chain with customers. You will improve customer experiences, document interactions, and assist the Account Executive with managing accounts.

The role involves data entry, order changes, and collaboration with internal teams to ensure smooth delivery. Ideal candidates have a high school diploma or GED, proficiency in Microsoft Office, strong communication skills, and bilingual

Qualifications

• High school diploma or GED is preferred; a bachelor’s degree adds value.
• Proficient with Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Strong communication and interpersonal abilities.
• Bilingual English and Spanish is preferred.
• Ability to travel up to 30%.

Responsibilities

• Expose and impact the complete supply chain process with customers.
• Improve customer service experience and facilitate organic growth.
• Maintain accurate records of customer service actions and discussions.
• Coordinate travel arrangements, meetings, conferences, and events.
• Assist Account Executive with account management.
• Perform data entry for orders and changes.
• Resolve promotional allowances, rebates, and pricing discrepancies.
• Contact customers directly when needed.
• Collaborate with internal teams for order coordination and delivery.
• Provide data or reports to the sales team.

Skills

Communication skills

Interpersonal skills

Bilingual: English/Spanish

Education

High School Diploma or GED

Bachelor’s degree in Marketing or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Quirch Foods, LLC is seeking a customer service/account support professional to impact the complete supply chain with customers. You will improve customer experiences, document interactions, and assist the Account Executive with managing accounts.

The role involves data entry, order changes, and collaboration with internal teams to ensure smooth delivery. Ideal candidates have a high school diploma or GED, proficiency in Microsoft Office, strong communication skills, and bilingual