Sales Support Coordinator

dormakaba International Holding AG; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Join a leading global provider in access solutions as a Sales Support Coordinator. This remote role focuses on enhancing the sales process by managing quotes, orders, and customer communications. You'll play a crucial role in ensuring data accuracy and identifying efficiency improvements while collaborating with a dedicated team. This innovative firm values its employees and offers a competitive benefits package, including medical coverage from day one, parental leave, and a robust 401k matching plan. If you're passionate about making a positive impact and shaping your career, this opportunity is perfect for you.

Benefits

Medical, Dental, Vision Insurance

Vacation and Personal Time Off

401k Matching Plan

Tuition Reimbursement Program

Employee Assistance Programs

Corporate Discounts

24/7 Access to LinkedIn Learning Courses

Qualifications

• Minimum of two-year degree or 4+ years of experience in lieu of education.
• Strong communication skills and ability to manage sales processes effectively.

Responsibilities

• Assist with processing quotes and orders for customers.
• Communicate delivery dates and tracking details to clients.
• Coordinate internal/external calls for customer projects.

Skills

Customer Communication

Sales Process Management

Data Accuracy

Efficiency Improvement

Education

Associate Degree

4+ Years Experience

Job description

We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important. We provide our people with the tools to shape their careers for growth. With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference. By working as one global team, we continue growing the business, growing together, and growing ourselves. Build your career with us!

POSITION OVERVIEW

dormakaba is seeking a Sales Support Coordinator, based remotely in the US. The Sales Support Coordinator is responsible for streamlining the sales process by managing quotes and orders, communicating with customers about delivery and tracking, coordinating internal and external communications, maintaining sales resources, and ensuring data accuracy, all while identifying opportunities for efficiency improvements.

HIRING SALARY RANGE: Hourly Salary $26 - $29 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. Please visit our career site for more information on benefits.

WHAT YOU WILL DO

• Assist with processing quotes and orders
• Communicate delivery dates and tracking details to customers
• Distribute information requests and leads to the applicable Account Manager
• Coordinate internal/external introduction calls for customer projects
• Plan, set up, and maintain Showpad sites for customers

WHAT WE REQUIRE

• Minimum of two-year degree or 4+ years of experience in lieu of education

WHAT WE PREFER

• Previous related industry experience

WHAT WE OFFER

• Taking Care of our Employees on Day One with Medical, Dental, Vision, Life and Disability Insurance coverage options. No waiting periods!
• Your health is our priority; we offer Medical Wellness Programs to aid in your well-being.
• Vacation and Personal Time Off
• We support your growing family; we provide Parental Leave for Moms and Dads!
• Wisely plan for your future with our 401k Matching plan beginning on Day One.
• Supporting your career development with our Tuition Reimbursement Program.
• Robust culture supporting internal advancement with our Learn and Grow Program.
• Discover your best attributes using CliftonStrengths to pave the way for success at dormakaba.
• 24/7 access to over 15,000 LinkedIn Learning courses to assist in your professional development and to expand on your individual interests.
• Employee Assistance Programs
• Voluntary Legal Insurance
• Corporate Discounts for shopping, travel and more!

WHY JOIN DORMKABA?

We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, and hotels, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important. We provide our people with the tools to shape their careers for growth. With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference. By working as one global team, we continue Growing the Business, Growing Together, and Growing Ourselves. Build your career with us!

Interested?

We are looking forward to your application.

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