Inside Sales Representative II

worldpay; Cincinnati (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Worldpay in the United States is seeking a results-driven sales professional to support a field sales organization, generate prospects, and close opportunities generated through inbound leads, referrals, and partnerships.

You will book appointments, qualify leads, identify decision makers, articulate product benefits, and guide customers toward timely purchases to meet discount qualifications. The role emphasizes collaboration and clear communication across teams and clients.

Qualifications

• Knowledge of company products, services and business operations to enable resolution of customer inquiries.
• Excellent computer navigation and operation skills.
• Effective people skills and sensitivities when dealing with others.
• Ability to work independently and in a team environment.
• Strong negotiation and communication skills, both written and verbal.
• Clear written and verbal communication appropriate to all audiences.
• Good understanding of the sales process.
• Solid decision-making and problem-solving abilities.
• Analytical skills to determine client business needs and requirements.

Responsibilities

• Supports initiatives of field sales organization and carries quotas shared with the field.
• Generate prospective customers and close sales from inbound leads, referrals, and partnerships.
• Books appointments for new prospects.
• Informs customers of promotions and upgrades and motivates timely purchases.
• Qualifies leads, identifies decision makers, determines needs, and recommends best products.
• Responds to inquiries and resolves problems when needed.
• May cross-sell or up-sell each account.
• Prepares required sales documentation.

Skills

Product knowledge

Computer skills

People skills

Teamwork

Negotiation

Communication

Sales process

Decision making

Analytical skills

Job description

What you'll own

• Supports initiatives of field sales organization and carries individual and/or team quotas shared with the field.
• Generate prospective customers and close sales generated through inbound leads, referrals, and partnerships
• Books appointments for new prospects.
• Informs customers of company promotions and upgrades, uses persuasive techniques to motivate customers and urges timely purchases to meet qualifications for discounts.
• Qualifies leads, identifies decision makers, determines customer needs, explains product/service alternatives, recommends most suitable products/service(s), identifies features and benefits, overcomes customer objections and closes sales.
• May respond to inquiries and resolve problems.
• May attempt to cross-sell or up-sell each account.
• Prepares required sales documentation.

What you'll bring

• Knowledge of company products, services and business operations to enable resolution of customer inquiries
• Computer navigation and operation skills
• Demonstrates effective people skills and sensitivities when dealing with others
• Ability to work both independently and in a team environment
• Requires negotiation and communication skills, both written and verbal
• Communicates ideas both verbally and in written form in a clear, concise and professional manner appropriate to any audience (all levels of management, employees, clients and public
• Good understanding of the sales process
• Requires solid decision-making and problem solving skills
• Analytical skills are required to determine client business needs and requirements

About the team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here .

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.