Sales Executive Associate-Client Management

worldpay; Cincinnati (OH); On-site; USD 70,000 - 105,000; Full time

Job summary

Worldpay is seeking a Sales Executive Associate-Client Management in Cincinnati to manage a portfolio of strategic payments clients, building trusted partnerships and driving growth. You will develop account strategies, liaise with internal teams, and lead executive engagements to align on priorities.

Increase client satisfaction through consultative guidance on payment solutions, monitor account health, and collaborate across Product, Operations, Risk, Technology, and Support teams to deliver

Qualifications

• Strong knowledge of payments and financial services.
• Excellent communication and presentation skills.
• Proven ability to build trusted client relationships.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Serve as primary relationship manager for a portfolio of strategic payments clients.
• Develop and execute account strategies for client retention and growth.
• Liaise between clients and internal teams to address client needs.
• Lead client meetings and executive engagements to strengthen partnerships.
• Provide guidance on payments solutions and industry trends.
• Monitor account health, risks, and opportunities and develop action plans.

Skills

Payments knowledge

Relationship management

Executive communication

Client-focused

Cross-functional work

Job description

Job Description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We're looking for a Sales Executive Associate-Client Management to join our ever evolving team and help shape the future of global commerce.

What you’ll own

• Serve as the primary relationship manager for a portfolio of strategic payments clients, building trusted partnerships and ensuring a positive customer experience.
• Develop and execute account strategies that support client retention, satisfaction, and long-term growth.
• Act as a liaison between clients and internal stakeholders, ensuring customer needs are effectively communicated and addressed.
• Build relationships across client organizations, including operational, financial, and executive leadership teams.
• Provide consultative guidance on payment solutions, industry trends, and best practices to help clients achieve their business objectives.
• Partner with Product, Operations, Risk, Technology, and Support teams to deliver client-focused solutions and resolve complex issues.
• Monitor account health, identify risks and opportunities, and develop action plans to enhance client outcomes.
• Lead business reviews, client meetings, and executive engagements to strengthen partnerships and align on strategic priorities.
• Maintain accurate account records, forecasts, and portfolio insights to support effective business planning.
• Gather and advocate for customer feedback to drive continuous improvement in products, services, and client experience.
• Perform other related duties as assigned.

What you’ll bring

• Strong knowledge of payments, financial services, and client relationship management.
• Excellent communication and presentation skills, with the ability to engage and influence stakeholders at all levels.
• Strong problem-solving and analytical abilities, with a focus on delivering client-centered solutions.
• Proven ability to build trusted relationships and collaborate effectively across teams and client organizations.
• Ability to manage competing priorities and thrive in a fast-paced, dynamic environment.
• Executive presence with strong business judgment and a customer-first mindset.
• Payments industry experience and involvement in professional associations is a plus.

About the team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Worldpay is dedicated to offering individuals rewarding career opportunities and competitive compensation. For this full-time position, the good faith estimated annual salary range upon hire is $70,400.00-$104,675.00. This range reflects what we reasonably expect to offer based on the role's responsibilities, level, and geographic location. The actual starting salary will be determined by a candidate's experience, job-related skills, and relevant education or training. Please note that changes in work location may impact the final offered salary. We encourage you to consult with your recruiter to confirm the budget for your location and to better understand the applicable pay scale.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here .

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.