Sales Support Coordinator

ProCare Therapy; Jacksonville (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

ProCare Therapy is seeking a Sales Support Coordinator to assist the sales floor and our school district partners in Jacksonville, FL. You will handle administrative tasks, maintain records, prepare contracts and documentation, and support ongoing client relationships.

Daily responsibilities include responding to inquiries, coordinating interviews and schedules, entering data, generating reports, and ensuring timely communication across teams to promote sales efficiency and client satisfaction.

Qualifications

• Data entry skills for maintaining records and client data.
• Strong reporting and scheduling capabilities.
• Customer service mindset with relationship-building focus.
• Proficiency in standard office software and learning new tools.

Responsibilities

• Partner daily with Account Executives to support day-to-day operations
• Troubleshoot candidate-related issues within internal systems (payroll, benefits, timesheets, etc.)
• Maintain working knowledge of back-office systems to assist with sales floor questions
• Generate and distribute reports as needed
• Coordinate interviews between candidates and clients
• Prepare and send contracts and related documentation
• Maintain consistent, professional communication with clients and candidates
• Support general administrative and office operations
• Coordinate building access and parking for new hires
• Assist with incoming/outgoing mail and package delivery
• Order and restock office supplies across departments

Skills

Data entry

Reporting

Scheduling

Customer service

Collaboration

Tools

Microsoft Office

Job description

ProCare Therapy is a leading provider of school-based therapy services, partnering with educational institutions across the country to support student success. The Sales Support Coordinator plays a critical role in supporting our sales floor and client partnerships. This position supports the sales team by managing administrative tasks, maintaining accurate records, and preparing contracts and documentation. Daily responsibilities include responding to inquiries from school partners and clinicians, coordinating schedules and follow-ups, and ensuring timely communication between internal teams. The coordinator assists with data entry and reporting, tracks customer interactions to promote customer satisfaction, and helps optimize processes that enhance sales efficiency. This role works closely with sales representatives and leadership to support ongoing business development.

Key Responsibilities

Colleague & Sales Floor Support

• Partner daily with Account Executives to support day-to-day operations
• Troubleshoot candidate-related issues within internal systems (payroll, benefits, timesheets, etc.)
• Maintain working knowledge of all back-office systems to assist with general sales floor questions
• Generate and distribute reports as needed
• Serve as a collaborative team member, ensuring smooth workflow across departments

Client & Candidate Support

• Partner with school districts nationwide to support open job placements
• Assist with account management and help resolve client concerns
• Coordinate interviews between candidates and clients
• Prepare and send contracts and related documentation
• Maintain consistent, professional communication with clients and candidates

Office Coordination & Administration

• Support general administrative and office operations
• Coordinate building access and parking for new hires
• Assist with incoming/outgoing mail and package delivery
• Order and restock office supplies across departments

Qualifications

• Effective written and verbal communication skills
• Strong Customer Service and Customer Satisfaction skills, with a focus on responsiveness and relationship-building.
• Ability to work collaboratively in a fast-paced office environment and manage multiple priorities with attention to detail.
• Comfort using standard office software (e.g., Microsoft Office) and learning new sales tools or systems.
• Previous experience in sales support, recruitment, education, or healthcare staffing is beneficial.