Sales Support / Business Analyst

SUNSHINE OUTDOORS LLC; Bentonville (AR); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Job summary

SUNSHINE OUTDOORS LLC in Bentonville, AR seeks a Sales Support Specialist to strengthen day-to-day sales operations for Walmart and other major retail accounts. You will analyze data, manage item setup, and coordinate cross-functionally to ensure accurate execution of customer requests and smooth account management.

The role collaborates with Sales, Product Development, Supply Chain and Marketing teams, leveraging Walmart systems such as Retail Link, Scintilla, and SupplierOne to deliver timely

Qualifications

• 1–3 years of experience in sales support, account coordination, or retail/vendor operations.
• Experience supporting Walmart or large retail accounts is strongly preferred.
• Strong Excel skills and data analysis experience.

Responsibilities

• Prepare and maintain weekly POS, shipment, and inventory reports using Retail Link and Scintilla, highlighting trends, risks, and opportunities.
• Support item setup, maintenance, and content accuracy in SupplierOne and Scintilla, ensuring Walmart requirements compliance.
• Assist in analyzing sales performance, in-stock levels, and inventory health, providing actionable insights to the sales team.
• Coordinate internally on sample tracking, packaging, and project timelines to support buyer meetings and seasonal line reviews.
• Support preparation of sales presentations, line reviews, and buyer meetings (data validation and slide development).
• Follow up on claims, defective allowances, chargebacks, and pricing updates with Walmart and internal teams.
• Maintain organized records of item data, communication logs, and ongoing account activities.
• Provide administrative and operational support to ensure efficient execution of Walmart account initiatives.

Skills

Excel

Data analysis

Cross-functional collaboration

Attention to detail

Communication

Education

Bachelor’s degree in Business, Marketing, Supply Chain, or related field

Tools

Retail Link

Scintilla

SupplierOne

Job description

Benefits

• Dental insurance
• Health insurance

Position Summary

The Sales Support Specialist plays a key role in supporting day-to-day sales operations for Walmart and other major retail accounts. This position focuses on data analysis, reporting, item setup, and cross-functional coordination, ensuring accurate execution of customer requests and smooth account management.

This role works closely with Sales, Product Development, Supply Chain, and Marketing teams, and requires strong familiarity with Walmart systems such as Retail Link, Scintilla, and SupplierOne.

Key Responsibilities

• Prepare and maintain weekly POS, shipment, and inventory reports using Retail Link and Scintilla, highlighting key trends, risks, and opportunities
• Support item setup, maintenance, and content accuracy in SupplierOne and Scintilla, ensuring compliance with Walmart requirements
• Assist in analyzing sales performance, instock levels, and inventory health, and provide actionable insights to the sales team
• Coordinate internally on sample tracking, packaging, and project timelines to support buyer meetings and seasonal line reviews
• Support preparation of sales presentations, line reviews, and buyer meetings (including data validation and slide development)
• Follow up on claims, defective allowances, chargebacks, and pricing updates with Walmart and internal teams
• Maintain organized records of item data, communication logs, and ongoing account activities
• Provide administrative and operational support to ensure efficient execution of Walmart account initiatives

Qualifications

Education

• Bachelor’s degree in Business, Marketing, Supply Chain, or a related field

Experience

• 1–3 years of experience in sales support, account coordination, or retail/vendor operations
• Experience supporting Walmart or large retail accounts is strongly preferred

Skills & Competencies

• Strong proficiency in Excel (pivot tables, VLOOKUP/XLOOKUP, formulas)
• Familiarity with Retail Link, Scintilla, SupplierOne, and Scintilla
• Ability to analyze data and translate it into clear, actionable insights
• Strong attention to detail and accuracy in handling item and sales data
• Excellent communication, organization, and multitasking skills
• Ability to work in a fast-paced, cross-functional environment

Work Environment

• Based in Bentonville, Arkansas (onsite)
• Works closely with internal teams and Walmart partners